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Training Videos


To watch Axxess Hospice training videos on demand, select a topic from the right-side index.

Agency Setup & Dashboards


Axxess Hospice can be customized to match your agency’s specific needs and accommodate your workflow. This training provides all the information you need to set up your agency in Axxess Hospice, add referrals, and get to the patient’s bedside. This training also reviews operational dashboards and provides an overview of orders management.


Intake & Scheduling


This training video provides information on intake and scheduling in Axxess Hospice.


Admission Assessment


This video provides step-by-step instructions for completing an admission assessment and developing a plan of care in Axxess Hospice.


Clinical Operations


This video details clinical operations, including setting up and running IDG meetings, performing quality assurance processes in the QA Center, reviewing Hospice Item Set (HIS) documentation in the HIS Export Manager, co-signing documents through the Pending Co-Signature page, and interpreting clinical reports in the Report Center.


Billing


This training video provides an overview of billing and financial management in Axxess Hospice. Watch to learn how to view financial reports and how to create, submit and manage claims to maximize reimbursement.


Dietary Counselor & Therapy Documentation


This training video provides step-by-step instructions for documenting dietary counselor assessments, complementary therapy visits, care coordination notes and missed visits.


Psychosocial Documentation


This training video provides an overview of all the documents a social worker might be required to complete as part of their daily visit duties, including the psychosocial comprehensive assessment, the psychosocial visit, the psychosocial PRN visit, the psychosocial telehealth visit, the suicide risk assessment, the bereavement assessment, care coordination notes and missed visits.


Skilled Nurse Documentation


This training video provides an overview of all the documents a skilled nurse must complete, including the skilled nurse visit, the skilled nurse PRN visit, the skilled nurse telehealth visit, the RN recertification assessment, the bereavement assessment, the incident and accident report, the infection report, the hospice aide care plan, supervisory visits, updating physician orders, death documentation, live discharge documentation, care coordination notes and missed visits.


Hospice Aides


This training video provides an overview of hospice aide documentation, including the hospice aide care plan, hospice aide visit notes, care coordination notes and missed visits.


IDG Summary & Meeting Preparation


This training video provides an overview of IDG preparation for clinicians.


Spiritual Counselor Documentation


This training video provides an overview of all the documents a spiritual counselor (or chaplain) might be required to complete, including the spiritual counselor comprehensive assessment, the routine spiritual counselor visit, the spiritual counselor PRN visit, the spiritual counselor telehealth note, the suicide risk assessment, the bereavement assessment, care coordination notes and missed visits.


Bereavement & Volunteer Documentation


This training video provides an overview of bereavement and volunteer documentation, including the volunteer comprehensive assessment (volunteer assignment), the volunteer visit note, the bereavement assessment, bereavement counseling notes, care coordination notes and missed visits.


Index