x
Join our new Axxess User Community to connect, share, learn and grow together.Learn More

Training Videos


Watch Axxess Hospice training videos on demand.

Logging in to Axxess


This training video provides step-by-step instructions for logging in to the solution and resetting your password in Axxess Hospice.


Axxess Planner Overview


This training video provides an overview of the Axxess Planner.


My Dashboard Overview


This training video provides an overview of My Dashboard in Axxess Hospice.


Main Menu Overview


This training video provides an overview of the main menu in Axxess Hospice.


Profile Management


This training video provides step-by-step instructions for accessing your profile settings and making changes in Axxess Hospice.


Message Center


This training video provides step-by-step instructions for accessing the message center and creating messages in Axxess Hospice.


Patient Dashboard


This training video provides an overview of the Patient Dashboard in Axxess Hospice.


Accelerated Payment Dashboard


This training video provides an overview of the accelerated payment dashboard in Axxess Hospice.


Admin Dashboard Overview


This training video provides an overview of the permissions and titles on the dashboard in Axxess Hospice.


Company Setup: Company Information, Financial and Billing


This training video provides step-by-step instructions for entering your company’s information. It also reviews open and closed accounts in Axxess Hospice.


Company Setup: Clinical Options


This training video provides an overview of the company setup options, including hospice aide and homemaker care plans in Axxess Hospice.


Company Setup: Operations


This training video provides an overview of the company setup options, including generating medical record numbers, patient tags and more in Axxess Hospice.


Company Setup: Scheduling


This training video provides an overview of activating and deactivating tasks that can be scheduled within the organization in Axxess Hospice.


Company Setup: Payroll


This training video provides an overview of the company setup options for payroll in Axxess Hospice.


Company Setup: Subscription Plans


This training video provides an overview of subscription plans in Axxess Hospice.


Adding a Physician


This training video provides step-by-step instructions for adding a new physician in Axxess Hospice.


Insurance/Payer: Edit Medicare Payer


This training video provides step-by-step instructions for editing the default Medicare payer in the Insurance/Payer section in Axxess Hospice.


Insurance/Payer: Fee Schedule Setup


This training video provides step-by-step instructions for setting up the Fee Schedule in the Insurance/Payer section in Axxess Hospice.


Room and Board Setup


This training video provides step-by-step instructions for setting up the Room and Board payer in Patient Chart and Vendor in Insurance/Payer in Axxess Hospice.


Adding a Pharmacy


This training video provides step-by-step instructions for adding a new pharmacy in Axxess Hospice.


Custom Medications and Order Sets


This training video provides step-by-step instructions for adding new custom medications and order sets in Axxess Hospice.


Adding DME


This training video provides step-by-step instructions for adding new DME in Axxess Hospice.


Adding a Vendor


This training video provides step-by-step instructions for adding a new vendor in Axxess Hospice.


Adding Supplies


This training video provides step-by-step instructions for adding new supplies in Axxess Hospice.


Adding Document Types


This training video provides step-by-step instructions for adding document types in Axxess Hospice.


Adding an Adjustment


This training video provides step-by-step instructions for adding a billing adjustment code in Axxess Hospice.


Adding a Template


This training video provides step-by-step instructions for adding a new template in Axxess Hospice.


Lists and Databases


This training video provides step-by-step instructions for adding, editing and viewing different lists and databases in Axxess Hospice.


Adding Teams and Groups for IDG


This training video provides step-by-step instructions for adding teams and groups for IDG in Axxess Hospice.


Adding New User Information


This training video provides step-by-step instructions for adding new user information in Axxess Hospice.


User Permissions: Administration


This training video provides an overview of administration permissions in Axxess Hospice.


User Permissions: Clinical, Billing and Reports


This training video provides an overview of clinical, billing and reports permissions in Axxess Hospice.


User Payroll Selections


This training video provides an overview of employee specific payroll settings, adding new pay rates and copying existing rates to another employee in Axxess Hospice.


Payroll Task Approval


This training video provides step-by-step instructions for approving and disapproving payroll tasks in Axxess Hospice.


Inquiries


This training video provides step-by-step instructions for finding existing inquiries and adding new inquiries in Axxess Hospice.


Adding Referral Information and Demographics


This training video provides step-by-step instructions for adding referral information and demographics in Axxess Hospice.


Adding Payers to Referrals


This training video provides step-by-step instructions for adding payers to referrals.


Adding Referral Admission and Clinical Information


This training video provides step-by-step instructions for adding admission and clinical information to referrals in Axxess Hospice.


Adding Documents and Preadmission Notes to Referrals


This training video provides step-by-step instructions for adding documents and preadmission notes to referrals in Axxess Hospice.


Adding Authorized Contacts


This training video provides step-by-step instructions for adding authorized contacts in Axxess Hospice.


Converting a Referral to Pending or Non-Admit


This training video provides step-by-step instructions for converting a referral to pending or non-admit status in Axxess Hospice.


Admission: RN Initial/Comprehensive Assessment


This training video provides step-by-step instructions for completing an RN Initial/Comprehensive Assessment to admit a patient in Axxess Hospice.


Clinical Evaluation/LCD Visits


This training video provides step-by-step instructions for reviewing the links for the LCD/Clinical Evaluation within visits in Axxess Hospice.


Adding and Editing Frequencies


This training video provides step-by-step instructions for adding and editing frequencies in Axxess Hospice.


Initial Plan of Care


This training video provides step-by-step information for creating an initial plan of care during the admission process in Axxess Hospice.


Hospice Aide Care Plan


This training video provides step-by-step instructions for assigning and documenting tasks to the Hospice Aide Care Plan in Axxess Hospice.


Managing Consents


This training video provides step-by-step instructions for the permissions needed to manage consents in Axxess Hospice.


Schedule Dashboard


This training video provides an overview of the permissions needed to view the Schedule Dashboard in Axxess Hospice.


Orders Dashboard


This training video provides an overview of the permissions needed to view the Orders Dashboard in Axxess Hospice.


Hospice Item Set (HIS) Overview


This training video provides an overview of the Hospice Item Set in Axxess Hospice.


Quality Assurance (QA) Center Overview


This training video provides an overview of the Quality Assurance (QA) Center in Axxess Hospice.


Orders Management Overview


This training video provides an overview of Orders Management in Axxess Hospice.


Co-signature Overview


This training video provides an overview of the permissions needed to co-sign notes and orders in Axxess Hospice.


Downloading a Patient’s Chart


This training video provides an overview of the permissions needed to download a patient’s chart in Axxess Hospice.


Benefit Period Manager


This training video provides step-by-step instructions for viewing and editing the benefit period manager in Axxess Hospice.


Adding Addendums to Non-Covered Items


This training video provides step-by-step instructions for adding addendums to non-covered items in Axxess Hospice.


Advanced Scheduling


This training video provides an overview of the advanced scheduling process in Axxess Hospice.


Scheduling On-Call and PRN Visits


This training video provides step-by-step instructions for scheduling on-call and PRN visits in Axxess Hospice.


Care Coordination Note


This training video provides step-by-step instructions for completing a care coordination note in Axxess Hospice.


Bereavement Assessment


This training video provides step-by-step instructions for documenting a bereavement assessment with a bereavement plan of care in Axxess Hospice.


Bereavement Overview


This training video provides an overview of the Bereavement section in Axxess Hospice.


Scheduling a Volunteer Comprehensive Assessment Visit


This training video provides step-by-step instructions for scheduling a volunteer comprehensive assessment visit in Axxess Hospice.


Volunteer Coordinator Note


This training video provides step-by-step instructions for completing a volunteer coordinator note in Axxess Hospice.


Volunteer Visit Note


This training video provides step-by-step instructions for documenting a volunteer visit in Axxess Hospice.


Spiritual Counselor Comprehensive Assessments Overview


This training video provides an overview of spiritual counselor comprehensive assessments in Axxess Hospice.


Psychosocial Visits Overview


This training video provides an overview of psychosocial visits in Axxess Hospice.


Suicide Risk Assessment


This training video provides step-by-step instructions for scheduling and completing a suicide risk assessment in Axxess Hospice.


Therapy Visit Overview


This training video provides an overview of therapy visits in Axxess Hospice.


Dietary Counselor Assessment


This training video provides step-by-step instructions for documenting a dietary counselor assessment in Axxess Hospice.


Documenting a Skilled Nurse Visit


This training video provides step-by-step instructions for documenting a skilled nurse visit in Axxess Hospice.


Wound Worksheet Overview


This training video provides an overview of the wound worksheet in Axxess Hospice.


Medication Profile Overview


This training video provides an overview of the medication profile in Axxess Hospice.


Order Sets and Custom Medications Overview


This training video provides an overview of order sets and custom medications in Axxess Hospice.


eMAR Overview


This training video provides step-by-step instructions for printing, reviewing and documenting the eMAR in Axxess Hospice.


Adding and Discontinuing Medications


This training video provides step-by-step instructions for adding and discontinuing medications in Axxess Hospice.


Allergies


This training video provides an overview of adding, editing and discontinuing allergies in Axxess Hospice.


Drug Interaction


This training video provides step-by-step instructions for reviewing and printing drug interactions in Axxess Hospice.


Infection Reports and Logs


This training video provides step-by-step instructions for documenting infections and reviewing the infection log in Axxess Hospice.


Infectious Disease Profile


This training video provides step-by-step instructions for performing a COVID-19 screening in Axxess Hospice.


Incident/Accident Report


This training video provides step-by-step instructions for scheduling and completing an incident/accident report in Axxess Hospice.


COVID-19 Screening in Patient Charts


This training video provides step-by-step instructions for completing COVID-19 screenings for patients and caregivers in Axxess Hospice.


Documenting Related and Unrelated Items


This training video provides step-by-step instructions for documenting related and unrelated items in Axxess Hospice.


Creating Physician Orders


This training video provides an overview of the permissions needed to add, edit and view orders, as well as the process of adding new physician orders in Axxess Hospice.


Supervisory Visits


This training video provides an overview of supervisory notes for LVN/LPN, homemaker and hospice aide visits in Axxess Hospice.


Nursing Telehealth Overview


This training video provides step-by-step instructions for documenting a telehealth visit in Axxess Hospice.


RN Recertification Documentation


This training video provides step-by-step instructions for documenting the difference between RN initial, comprehensive and recertification visits in Axxess Hospice.


Documenting GIP and Continuous Care


This training video provides step-by-step instructions for documenting a GIP and continuous care shift note in Axxess Hospice.


Live Discharge Process


This training video provides step-by-step instructions for updating a plan of care, entering a physician’s order, and completing a visit during a live discharge in Axxess Hospice.


Documenting a Death


This training video provides step-by-step instructions for documenting a death in Axxess Hospice.


Documenting a Missed Visit


This training video provides step-by-step instructions for documenting a missed visit from the patient and employee schedule in Axxess Hospice.


Documentation Addendum


This training video provides step-by-step instructions for correcting a document that has been completed in Axxess Hospice.


Hospice Aide Documentation


This training video provides an overview of hospice aide documentation, including the care plan and visit notes in Axxess Hospice.


Mobile App Overview


This training video provides an overview of the mobile app in Axxess Hospice.


Certification of Terminal Illness Documentation


This training video provides step-by-step instructions for obtaining assessment information from the patient chart and how to save the information in Axxess Hospice.


Nurse Practitioner Face-to-Face Visit


This training video provides step-by-step instructions for a nurse practitioner’s face-to-face visit in Axxess Hospice.


Hospice Physician Face-to-Face Visit


This training video provides step-by-step instructions for documenting a physician’s face-to-face visit in Axxess Hospice.


Axxess Physician Portal


This training video provides step-by-step instructions for granting users access to the physician portal in Axxess Hospice.


Signing Orders for Providers


This training video provides step-by-step instructions for signing orders electronically in Axxess Hospice.


IDG: Teams and Groups Setup and Management


This training video provides step-by-step instructions for adding teams and groups to an organization in Axxess Hospice.


IDG: Sending Notes to IDG Summary and Adding to IDG Summary Outside of a Visit


This training video provides step-by-step instructions for creating and writing an IDG summary while in the visit note and outside of a visit in Axxess Hospice.


IDG: Prep Report


This training video provides step-by-step instructions for attending, signing in and adding users to an IDG meeting in Axxess Hospice.


IDG: Overview


This training video provides an overview of the IDG Center in Axxess Hospice.


IDG: Demonstration


This training video provides an overview of an IDG meeting in Axxess Hospice.


Billing Overview


This training video provides an overview of the Billing section in Axxess Hospice.


Billing Dashboard


This training video provides an overview of the billing dashboard in Axxess Hospice.


Billing Requirements in Patient Charts


This training video provides step-by-step instructions for billing requirements in patient charts in Axxess Hospice.


Revenue Cycle Management (RCM)


This training video provides an overview of the revenue cycle management in Axxess Hospice.


Axxess DDE


This training video provides an overview of Axxess DDE in Axxess Hospice.


Submitting a Claim, NOE and NOTR


This training video provides step-by-step instructions for submitting a claim, NOE and NOTR in Axxess Hospice.


Billing a Medicare Claim


This training video provides step-by-step instructions for how Medicare claims are created and how to review, edit and submit a claim in Axxess Hospice.


Medicare Advantage Organization Model/VBID Claims


This training video provides step-by-step instructions for setting up insurances/payers and patients to automatically generate claims for patients in participating Medicare advantage organizations in Axxess Hospice.


Insurance/Payer: CMS-1500 Claim


This training video provides step-by-step instructions for adding an insurance/payer to a CMS-1500 claim in Axxess Hospice.


Insurance/Payer: UB-04 Claim


This training video provides step-by-step instructions for adding an insurance/payer to a UB-04 claim in Axxess Hospice.


Adding Authorization


This training video provides step-by-step instructions for adding authorizations needed to bill payers in Axxess Hospice.


Billing Claims With Authorizations


This training video provides step-by-step instructions for billing claims with authorizations in Axxess Hospice.


Room and Board Claims Review


This training video provides step-by-step instructions for reviewing room and board claims and verifying claim submissions through RCM in Axxess Hospice.


Creating Claims Manually


This training video provides step-by-step instructions for creating claims manually in Axxess Hospice.


Creating Remittances and Linking Claims


This training video provides step-by-step instructions for manually creating remittance advices and linking claims in Axxess Hospice.


Report Center Overview


This training video provides an overview of the Report Center in Axxess Hospice.


Billing Reports


This training video provides an overview of the reports to review for billing preparation in Axxess Hospice.


Admission Report


This training video provides an overview of the Admission Report in Axxess Hospice.


Deceased Patients Report


This training video provides step-by-step instructions for accessing the Deceased Patients Report in Axxess Hospice.


Volunteer Center, Task and Volunteer Activity Report


This training video provides step-by-step instructions for setting up volunteer tasks for reporting and generating the Volunteer Activity Report in Axxess Hospice.


Readmit Discharged Patient


This training video provides step-by-step instructions for readmitting a patient in Axxess Hospice.


Family Portal


This training video provides step-by-step instructions for granting authorized contacts access to the Family Portal through Axxess Hospice.