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Level of Care and Patient Status Notifications


Axxess Hospice now provides Level of Care Notifications and Patient Status Notifications sections in Company Setup that enable organizations to set automatic notifications when there is a change in level of care and patient status. This feature streamlines provider communication and facilitates seamless scheduling operations.


To set level of care and patient status notifications, users must have permission to view and edit Company Setup in Axxess Hospice.

Company Setup Permissions


To give a user permission to view and edit Company Setup, edit the user’s profile and navigate to the Permissions tab. In the Administration section, select View and Edit next to the Company Setup permission. Click Save to finish granting the permissions to the user.


People tab ➜ People Center ➜ Edit ➜ Permissions tab ➜ Administration section ➜ Company Setup ➜ View/Edit ➜ Save


Level of Care and Patient Status Notifications


To enable level of care and patient status notifications, navigate to Company Setup under the Admin tab. On the Notifications tab, select Enable under Level of Care Notifications and Patient Status Notifications.


Admin tab ➜ Company Setup ➜ Notifications tab ➜ Level of Care Notifications section ➜ Enable


Admin tab ➜ Company Setup ➜ Notifications tab ➜ Patient Status Notifications section ➜ Enable


When Notify Recipients By is selected, the following checkboxes will appear: Title, User and IDG Team.


Once the appropriate settings have been selected, click Save at the bottom of the screen. Level of care and patient status notifications will be sent according to the setup.


Updated on 05/18/2023