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Referral Conversion Rate by Referral Source

The following functionality is coming soon to Axxess Hospice. Axxess will alert you when this feature is available. Check your messages in Axxess Hospice for important alerts from Axxess.

Axxess Hospice now provides a report that enables users to track referral conversion rates by referral source.

This report helps organizations streamline referral conversion processes, identify which sources are providing the most converted referrals and stay compliant with referral documentation requirements.

To access the Referral Conversion Rate by Referral Source report, users must have permission to view statistical reports in Axxess Hospice.

Statistical Reports Permission

To give a user permission to view statistical reports, edit the user’s profile and navigate to the Permissions tab. In the Reports section, select View next to the Statistical Reports permission. Click Save to finish granting the permission to the user.

People tab ➜ People Center ➜ Edit ➜ Permissions tab ➜ Reports section ➜ Statistical Reports ➜ View ➜ Save

Referral Conversion Rate by Referral Source

To access the report, navigate to the Report Center under the Reports tab. In the Statistical Reports section, select Referral Conversion Rate by Referral Source.

Reports tab ➜ Report Center ➜ Statistical Reports ➜ Referral Conversion Rate by Referral Source

The report will open in a new window with the following filters at the top of the screen:





Referral Source


Date Range


Once the desired options have been selected from the filters at the top of the screen, users will see the total conversion rate for the referral sources, along with the conversion rate for each referral source type, under Referral Conversion Rate Summary. To hide the summary section and view only the patient details, click Hide Summary.

The following information will appear under the Referral Conversion Rate Summary section:





Primary Payer


Date of Birth


Referral Date




Referral Source


Referral Source Name


Community Liaison


To export the report to Excel, select Export in the top-right corner of the report screen.