HOPE Pain and Symptom Management


Axxess Hospice now provides a pain and symptom management module with rating assessments for visits.

Pain Assessment Workflow


The following nursing assessments use the following standardized tools: Numeric (Edmonton Symptom Assessment), Visual Descriptor (6-point verbal pain scale), Patient Visual (Wong-Baker), Staff Observation (PAIN-AD), Other Standardized Tool Used and No Standard Tool Used.


Standard Pain Tools


Numeric (Edmonton Symptom Assessment)


Verbal Descriptor (6-point scale)


Patient Visual (Wong-Baker)


Staff Observation (PAIN-AD)


Select Other Standardized Pain Tool if a different pain tool was used. Select the type of tool, enter the name and result and select the pain severity.


Select No Standardized Tool Used if a tool wasn’t used and select the pain severity.


To update a patient’s pain level, navigate to the Clinical Information tab in the patient’s chart, select the pain level in the Tolerable Pain Level section and click Save.


Patients tab ➜ Patient Chart ➜ Edit Profile ➜ Clinical Information tab ➜ Tolerable Pain Level ➜ Save


Users can also select Update Tolerable Pain Level.


Comprehensive Pain Assessment


If a comprehensive pain assessment was completed, select Yes. This section is required at admission for HOPE documentation.


Symptom Assessment and Follow-Up


The Symptom Impact Assessment enables users to document the impacts of pain, anxiety, constipation, shortness of breath, nausea, vomiting, diarrhea, agitation, HUV between days 6-15 and HUV between days 16-30. A symptom follow-up visit is required if a a symptom impact is between 2-Moderate and/or 3-Severe.


If a follow-up visit is required, users will receive the following message:


Any in-person nursing visit (RN, LVN, or LPN) can be used as a symptom follow-up visit. When the visit is opened, the module will automatically categorize it as a symptom follow-up assessment and require documentation by the clinician.