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Addenda/Revert Status on Missed Visits

The following functionality is coming soon to Axxess Hospice. Axxess will alert you when this feature is available. Check your messages in Axxess Hospice for important alerts from Axxess.

Axxess Hospice now enables users to add addenda to missed visits and revert missed visits back to Not Yet Started status. This functionality streamlines operations and facilitates compliance by enabling users to adjust missed visit reasons and statuses as needed.

Users must have permission to view and add document addenda in Axxess Hospice.

Document Addendum Permissions

To give a user permission to view and add document addenda, edit the user’s profile and navigate to the Permissions tab. In the Clinical section, select View and Add next to the Document Addendum permission. Click Save to finish granting the permissions to the user.

People tab ➜ People Center ➜ Edit ➜ Permissions tab ➜ Clinical section ➜ Document Addendum ➜ View/Add ➜ Save

Add an Addendum to a Missed Visit

To add an addendum to a missed visit, navigate to the missed visit in the patient’s chart. Click the three-dot icon under Actions and select Task Details. In the task details, select Add Addendum.

Patients tab ➜ Patient Charts ➜ ➜ Task Details ➜ Add Addendum

When Add Addendum is selected, a pop-up will appear asking the user to confirm that an addendum should be added. To continue adding the addendum, click Add Addendum. If the visit was not actually missed, click Revert Visit to revert the visit back to Not Yet Started status.

Once Add Addendum has been selected, select a reason in the Reason for Addendum field and click Start Addendum. Once Start Addendum has been selected, the following fields will become editable:





Physician Notified


RN Case Manager Notified


Once the appropriate information has been entered and the user selects Complete, the missed visit will flow to QA for approval. If the user selects Cancel, the changes will not be saved and the task status will update to Pending Addendum.

If Revert Visit is selected, the visit will revert to the original status and will no longer be tagged as a missed visit.