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Training Videos


Watch Axxess Home Health training videos on demand.

Logging in and My Account


This training video provides step-by-step instructions for logging in and managing your account in Axxess Home Health.


My Dashboard


This training video provides an overview of the dashboard in Axxess Home Health.


Message Center


This training video provides an overview of the Message Center in Axxess Home Health.


Home Tab


This training video provides an overview of the Home tab in Axxess Home Health.


PDGM Center


This training video provides an overview of the PDGM Center in Axxess Home Health.


PDGM Modeling Tool


This training video provides an overview of the PDGM Modeling Tool in Axxess Home Health.


PDGM Resource Center and Revenue Impact Analysis


This training video provides an overview of the PDGM Resource Center and PDGM Revenue Impact Analysis in Axxess Home Health.


Create Tab


This training video provides an overview of the Create tab in Axxess Home Health.


Adding and Managing Facilities


This training video provides step-by-step instructions for adding and managing facilities in Axxess Home Health.


Adding and Managing Pharmacies


This training video provides step-by-step instructions for adding and managing pharmacies in Axxess Home Health.


Payer Setup


This training video provides step-by-step instructions for setting up payers in Axxess Home Health.


Adding Physicians and Physician Portal


This training video provides step-by-step instructions for adding new physicians in Axxess Home Health and using the Axxess physician portal.


Adding and Managing Physicians


This training video provides step-by-step instructions for adding and managing physicians in Axxess Home Health.


Adding and Managing Contacts


This training video provides step-by-step instructions for adding and managing contacts in Axxess Home Health.


View Tab


This training video provides an overview of the View tab in Axxess Home Health.


View Patient List


This training video provides step-by-step instructions for viewing a complete list of your organization’s patients in Axxess Home Health.


Adding and Managing Tags


This training video provides step-by-step instructions for adding and managing tags in Axxess Home Health.


Adding and Managing Templates


This training video provides step-by-step instructions for adding and managing templates in Axxess Home Health.


Adding and Managing Supplies


This training video provides step-by-step instructions for adding and managing supplies in Axxess Home Health.


Patients Tab


This training video provides an overview of the Patients tab in Axxess Home Health.


Pre-Claim Review Center


This training video provides an overview of the Pre-Claim Review Center in Axxess Home Health.


Schedule Tab


This training video provides an overview of the Schedule tab in Axxess Home Health.


Axxess CARE Tab


This training video provides an overview of the Axxess CARE tab in Axxess Home Health.


Billing Tab


This training video provides an overview of the Billing tab in Axxess Home Health.


Admin and People Tabs


This training video provides an overview of the Admin tab and People tab in Axxess Home Health.


User Setup and Permissions


This training video provides step-by-step instructions for adding new users and granting user permissions and roles in Axxess Home Health.


Adding and Managing Adjustment Codes


This training video provides step-by-step instructions for adding and managing adjustment codes in Axxess Home Health.


Adding and Managing Documents


This training video provides step-by-step instructions for adding and managing documents in Axxess Home Health.


Adding and Managing Custom Notes


This training video provides step-by-step instructions for adding and managing custom notes in Axxess Home Health.


Company Setup


This training video provides step-by-step instructions for setting up your organization in Axxess Home Health.


Enabling the Wound Manager


This training video provides step-by-step instructions for enabling the Wound Manager in Axxess Home Health.


Reports Tab


This training video provides an overview of the Reports tab in Axxess Home Health.


Help Tab


This training video provides an overview of the Help tab in Axxess Home Health.


Submitting a Support Ticket


This training video provides step-by-step instructions for submitting a ticket in the Support Ticketing Center.


Adding a Referral


This training video provides step-by-step instructions for adding a referral, managing your referrals list and generating referral reports in Axxess Home Health.


Admitting a Patient


This training video provides step-by-step instructions for admitting a new patient and managing pending admissions in Axxess Home Health.


Managing Physician Face-to-Face Encounters


This training video provides step-by-step instructions for managing physician face-to-face encounters in Axxess Home Health.


Adding Referral Documents to a Pending Admission


This training video provides step-by-step instructions for adding referral documents to a pending admission in Axxess Home Health.


Admissions Report


This training video provides step-by-step instructions for generating the Admissions report in Axxess Home Health.


Non-Admission Process and Reports


This training video provides an overview of the non-admission process and reports in Axxess Home Health.


Adding and Managing Authorizations


This training video provides step-by-step instructions for adding and managing authorizations in Axxess Home Health.


Schedule Center


This training video provides an overview of the Schedule Center in Axxess Home Health.


Managing Episodes


This training video provides step-by-step instructions for using the Manage Episode feature in Axxess Home Health.


Scheduling Single and Daily Visits


This training video provides step-by-step instructions for scheduling single and daily visits in Axxess Home Health.


Scheduling Multiple Visits


This training video provides step-by-step instructions for scheduling multiple visits in Axxess Home Health.


Marking a Visit as PRN


This training video provides step-by-step instructions for marking a visit as PRN in Axxess Home Health.


Adding New Episodes


This training video provides step-by-step instructions for creating new episodes in Axxess Home Health.


Episode Manager


This training video provides an overview of the Episode Manager in Axxess Home Health.


Schedule Manager


This training video provides an overview of the Schedule Manager tab in the Schedule Center in Axxess Home Health.


Schedule Reports


This training video provides an overview of the schedule reports in Axxess Home Health.


Scheduling Unassigned Visits


This training video provides step-by-step instructions for scheduling unassigned visits in Axxess Home Health.


Upcoming and Past Due Recert Reports


This training video provides step-by-step instructions for generating the Upcoming Recerts and Past Due Recerts reports in Axxess Home Health.


Axxess CARE


This training video provides an overview of our home health scheduling and staffing solution, Axxess CARE.


Clinician Planner


This training video provides an overview of the Clinician Planner in Axxess Home Health.


My Schedule/Tasks


This training video provides an overview of the My Schedule/Tasks screens in Axxess Home Health.


My Monthly Calendar


This training video provides an overview of the My Monthly Calendar screens in Axxess Home Health.


My Pending Co-Signature Notes


This training video provides step-by-step instructions for co-signing notes in Axxess Home Health.


Infection Log


This training video provides step-by-step instructions for documenting and monitoring patient infections in Axxess Home Health.


Incident Log


This training video provides step-by-step instructions for documenting patient incidents in Axxess Home Health.


Infection Surveillance Report


This training video provides step-by-step instructions for generating the Infection Surveillance Report in Axxess Home Health.


Missed Visits Report


This training video provides step-by-step instructions for generating the Missed Visits report in Axxess Home Health.


Hospitalization History


This training video provides an overview of the Hospitalization History screen in Axxess Home Health.


Patient Chart


This training video provides an overview of the patient charts in Axxess Home Health.


Patient Quick Links: Allergy Profile


This training video provides step-by-step instructions for documenting patients’ allergies in Axxess Home Health.


Patient Quick Links: Medication Profile


This training video provides step-by-step instructions for documenting patients’ medications in Axxess Home Health.


Patient Quick Links: Immunization Profile


This training video provides step-by-step instructions for documenting patients’ immunizations in Axxess Home Health.


Patient Quick Links: Infectious Disease Profile


This training video provides step-by-step instructions for documenting infections, screening for COVID-19 and generating real-time infection control reports in Axxess Home Health.


Patient Quick Links: Preadmission and Communication Notes


This training video provides step-by-step instructions for adding, viewing, editing, deleting and exporting preadmission and communication notes in Axxess Home Health.


Patient Quick Links: Orders and Care Plans


This training video provides step-by-step instructions for managing patient orders and care plans in Axxess Home Health.


Patient Quick Links: Plan of Care and Episode Summaries


This training video provides an overview of the plan of care summaries and episode summaries in Axxess Home Health.


Patient Quick Links: Vital Signs Chart


This training video provides step-by-step instructions for reviewing and exporting patients’ vital signs in Axxess Home Health.


Patient Quick Links: Triage Classification and Deleted Tasks


This training video provides step-by-step instructions for printing a patient’s triage classification and restoring deleted tasks in Axxess Home Health.


Changing a Patient’s Status


This training video provides step-by-step instructions for changing a patient’s status in Axxess Home Health.


Change in Focus


This training video provides step-by-step instructions for changing a patient’s focus of care in Axxess Home Health.


Adding Physician Orders


This training video provides step-by-step instructions for adding physician orders in Axxess Home Health.


OASIS Documentation


This training video provides step-by-step instructions for documenting an OASIS in Axxess Home Health.


Wound Manager


This training video provides an overview of the Wound Manager in Axxess Home Health.


Adding Wound Care Orders From the Back Office


This training video provides step-by-step instructions for adding wound care orders in Axxess Home Health.


Deactivating Wounds


This training video provides step-by-step instructions for deactivating and reactivating wounds in Axxess Home Health.


Wound History


This training video provides step-by-step instructions for interpreting historical wound data in Axxess Home Health.


Skilled Nurse Visit Note


This training video provides step-by-step instructions for completing a skilled nurse visit note in Axxess Home Health.


Therapy Assessment/Evaluation


This training video provides step-by-step instructions for completing a therapy assessment/evaluation in Axxess Home Health.


Subsequent Therapy Notes


This training video provides step-by-step instructions for documenting subsequent therapy notes in Axxess Home Health.


Home Health Aide Care Plan


This training video provides step-by-step instructions for adding a home health aide care plan from a patient’s chart, visit note or OASIS assessment in Axxess Home Health.


Home Health Aide Visit Note


This training video provides an overview of the home health aide visit notes in Axxess Home Health, including how to view the patient’s aide care plan, how to complete the required HHA tasks documented in the HHA care plan and how to add coordination notes.


Mobile Application


This training video provides an overview of the Axxess Home Health mobile application.


Mobile Visit Notes and Documentation


This training video provides step-by-step instructions for completing visit documentation in the Axxess Home Health mobile app.


Mobile Missed Visits


This training video provides step-by-step instructions for documenting missed visits in the Axxess Home Health mobile app.


Mobile Patient Chart


This training video provides an overview of the patient charts in the Axxess Home Health mobile app.


Quality Assurance Center


This training video provides an overview of the Quality Assurance Center in Axxess Home Health.


Approving Tasks in the QA Center


This training video provides step-by-step instructions for approving tasks in the Quality Assurance Center in Axxess Home Health.


Returning Documents in the QA Center


This training video provides step-by-step instructions for returning documents in the Quality Assurance Center in Axxess Home Health.


Deleting Documents in the QA Center


This training video provides step-by-step instructions for deleting and restoring documents in the Quality Assurance Center in Axxess Home Health.


OASIS Analysis in the QA Center


This training video provides an overview of the OASIS analysis feature in the Quality Assurance Center in Axxess Home Health.


Orders Management


This training video provides an overview of the Orders Management screens in Axxess Home Health.


OASIS Submission


This training video provides step-by-step instructions for managing the OASIS export process in Axxess Home Health.


Medicare Billing


This training video provides step-by-step instructions for billing Medicare claims in Axxess Home Health.


Managed Care Billing


This training video provides step-by-step instructions for billing managed care claims in Axxess Home Health.


Pending Claims and Posting Payments


This training video provides step-by-step instructions for posting payments manually from the Pending Claims screen in Axxess Home Health.


Claims History


This training video provides step-by-step instructions for interpreting historical claims data in Axxess Home Health.


Billing/Financial Reports: Month-End Close


This training video provides an overview of the month-end close reports in Axxess Home Health.


Billing/Financial Reports: Medicare/Medicare HMO


This training video provides an overview of the Medicare/Medicare HMO reports in Axxess Home Health.


Billing/Financial Reports: Managed Care


This training video provides an overview of the managed care reports in Axxess Home Health.


Billing/Financial Reports: All Payers


This training video provides an overview of the billing/financial reports for all payers in Axxess Home Health.


Axxess DDE


This training video provides an overview of the Axxess DDE platform.


Axxess RCM


This training video provides an overview of the Axxess RCM platform.


Adding and Managing User Pay Rates


This training video provides step-by-step instructions for adding and managing user pay rates in Axxess Home Health.


Non-Visit Activity Log


This training video provides step-by-step instructions for adding, editing and deleting non-visit activity in Axxess Home Health.


Payroll Export Center


This training video provides an overview of the Payroll Export Center in Axxess Home Health.


Payroll Detail Summary Report


This training video provides an overview of the Payroll Detail Summary report in Axxess Home Health.