PDGM Training Videos


Click on any of the videos below to watch recorded webinars provided by Axxess to help you prepare for, navigate, and thrive under PDGM. Download the presentation slides used in any of these webinars by clicking the red hyperlink under the video.


Click here to see our full PDGM video playlist or click to watch a specific video below.

PDGM Basics


Axxess’ Senior Clinical Consultant Jennifer Gibson Osburn provides a basic overview of the Patient-Driven Groupings Model (PDGM) that takes effect January 1, 2020. Understanding the impending changes will help you stay compliant and improve patient outcomes.



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PDGM Success Using AxxessCARE


Watch to learn best practices for PDGM success using AxxessCARE, a powerful scheduling and staffing solution.


Topics covered in this webinar include:

  • Data analysis to show how PDGM will impact agency revenue
  • Industry concerns about the new reimbursement system
  • How to use AxxessCARE to gain a competitive advantage



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PDGM Risks, Opportunities & Future


Watch to gain expert knowledge and skilled guidance on best practices for PDGM.


Topics covered in this webinar include:

  • Centers for Medicare and Medicaid Services (CMS) intent, what changes agencies would like to see, and what Congress might do to help
  • How PDGM will impact agency revenue through actual data analysis
  • Best practices to navigate change and how your agency can be proactive to manage operations and risk



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PDGM Change Management Best Practices


Preparing your team for the upcoming industry changes will be critical to the future success of your business. With the Patient-Driven Groupings Model (PDGM) scheduled to go into effect in January 2020, implementing best practices will be imperative for home health organizations to continue to thrive.


Learn important best practices including:

  • The eight constants of change required to move your organization from PPS to PDGM
  • Ideas to mitigate the risks of change
  • Best practices to plan for changes to address new PDGM requirements



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PDGM Technology Considerations


As the home health industry prepares for the start of Patient-Driven Groupings Model (PDGM), effective use of technology will help providers ensure compliance, streamline operations and grow revenue while improving patient outcomes. In this webinar, Axxess Chief Technology Officer, Andrew Olowu, covers the following topics:


  • The background and key components of PDGM
  • Essential technology considerations for PDGM success
  • How automation can help your organization thrive in a changing regulatory environment



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Aligning Finance & Operations for PDGM Success


Data has never been more important than it is now as we prepare for the implementation of PDGM. An estimated 44% of agencies are expected to see a decrease in revenue under the new payment model. By aligning agency operations with financial indicators, agencies can help ensure financial health and a seamless transition to PDGM. Looking at revenue cycle management and data analytics, learn how financial impact can be positively influenced with operational adjustments.


Topics covered in this webinar include:

  • The key PDGM performance metrics and how they impact reimbursement
  • Operational solutions that can drive positive financial impact under PDGM
  • Resources and tools available to assist with preparing for PDGM



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Using Data to Drive PDGM Success


As you prepare for the Patient-Driven Groupings Model in 2020, your home health agency’s data can help drive your success in the years ahead. This webinar shows how data analytics can provide the roadmap you need to successfully transition to the new payment model.


Watch this webinar to gain insight into:

  • The data you need – and the difference between data that reflects outcomes versus data that reflects practice
  • How to distill the data into practical, actionable next steps to ensure success
  • How to use data to identify opportunities for growth under PDGM



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Clinical Best Practices & PDGM Readiness


As you prepare for the Patient-Driven Groupings Model in 2020, an assessment of clinical operations can provide opportunities to ensure a successful transition to working with the new payment model while optimizing patient outcomes. Appropriate intake processes, accurate data collection at the point of care, and a collaborative team approach are a few of the best practices examined to help increase PDGM readiness.


Watch this webinar to gain insight into:

  • The importance of a collaborative, interdisciplinary approach to patient care
  • How tracking productivity and in-home documentation can help identify issues and improve organizational outcomes
  • Areas to focus on, including clinician education, coding accuracy, intake processes and visit utilization



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The Importance of Therapy in PDGM


Under PDGM we must consider the positive effect of appropriate therapy utilization for optimal patient outcomes.


This webinar explores the indications for a therapy referral, the vital importance of a thorough therapy evaluation and functional assessment in the development of the plan of care, appropriate therapy utilization, alternate models of care delivery, how to empower our clinicians to maximize each patient interaction, and the positive impact of therapy usage under PDGM.



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2020 PDGM Final Rule Explained


Learn about the Home Health Final Rule changes related to the implementation of PDGM and its potential impact for providers. Valuable information will include:

  • The key elements of the CMS 2020 Home Health Final Rule
  • How the payment adjustments, coding changes and reporting requirements effective January 1, will impact home health agency operations, care delivery and financial planning
  • NAHC and Axxess’ advocacy initiatives with CMS and members of Congress to minimize the impact of PDGM on providers



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Staffing Success Under PDGM


This webinar provides best practices for home health agencies to successfully adapt to PDGM changes. Topics covered in this webinar include:

  • Statistics that support unique staffing challenges in the home health industry
  • Comparison of the current payment model to PDGM, and industry concerns related to the new reimbursement system
  • Creating a competitive advantage under PDGM using innovative staffing models



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Understanding the Revenue Cycle Under PDGM


Under PDGM, revenue cycle management is even more critical. In this webinar, we review the impact of PDGM on the revenue cycle and share operational, clinical and financial best practices to ensure a seamless transition and lasting success under PDGM. Watch to learn:

  • How revenue cycles are impacted by PDGM
  • How CMS will process claims under PDGM
  • Strategies to streamline operations using technology and PDGM best practices



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The PDGM Two Step for Operational and Financial Success


This webinar discusses how operational and financial leaders can learn to two-step through PDGM to create clinical, operational and financial success without stumbling. You will learn:

  • Potential revenue threats under PDGM and how to avoid them
  • The operational impacts of billing and how to optimize the intake process
  • The financial impact of LUPAs, ungroupable diagnoses and how to prevent a zero-dollar case-mix rate
  • The financial impact of functional scoring and other grouping changes to mitigate PDGM loss


Operational Best Practices for Review Choice Demonstration


This webinar provides an overview of the basics of Review Choice Demonstration and offers operational best practices for navigating RCD and the Patient-Driven Groupings Model. You will learn:

  • Best practices for gathering required documentation for valid pre-claim review submissions
  • The importance of timing, accurate documentation and appropriateness of diagnoses for both RCD and PDGM
  • Recommendations for training referral sources, tracking RCD responses and managing F2F visit issues



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