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Signing In and Out


Initial Sign In

Your initial log-in to AgencyCore occurs through a link within an automatic email notification.  This notification occurs immediately following the creation of your user account by the designated person in your organization.  Simply click on the link and follow the instructions to create a password.  The password must be at least 8 characters in length.  Once the successful password has been created, the system will open AgencyCore.


Axxess access email



Subsequently Sign In

Open your internet browser. Your browser could be Microsoft Edge, Mozilla Firefox, Google Chrome, Apple Safari or others.


Type in into the address line of your browser and click the Enter key on your computer keyboard or mobile device. You will be directed to Axxess' home page.  To make it even quicker, you can always bookmark the Axxess address to your favorites or create a link on your desktop.




Secure LoginLastly, click on the Client Login button. You will be directed to the sign-in page where you will enter your username and password.  Your username is the email address associated with your AgencyCore user account. Once you have input your username and password, click Secure Login to enter Axxess’ software.


You can also access the login page directly by going to Select Agency ProfileIf you are set up to use more than one Axxess product or if you currently work for more than one agency, when you log in, you will be prompted to choose which location and product you would like to access.


Login SuccessfulOnce you have successfully logged in, a user acceptance message will display.  Select OK to accept the message or Cancel to exit the application.



Forgot Your Password

Login - Forgot Password


If at any time you forget your password, there is no need to call your office or Axxess to reset it.  Axxess provides the capability for you to reset your own password.  Simply select the blue hyperlink Forgot your Password? on the bottom right-hand side of the login screen.


Forgot Password


Once selected, you will be prompted to enter your email address and the automatically generated security words or numbers listed directly below your email address.


A link will then be sent to the email account associated with your AgencyCore profile (your username).


Follow the instructions in the email to reset your password.


Note: This will change your Axxess login password only, your Electronic Signature will remain the same.   To reset your Electronic Signature click here.



To log out of AgencyCore, simply click on the Logout button located in the top right-hand corner of the software.





Switch Agency or Application

To switch to another agency location or AgencyCore application, access it under the Logout menu arrow.  Click on Switch Agency or the service to which you would like to switch.



Switch Agency ApprovalIf switching to a new agency, a popup window will appear telling you which agency you are currently logged in under and asking which agency you would like to switch to. Simply choose the agency you would like, then click Switch Agency.




Switch ApplicationIf switching applications, click on the name of the service you would like to switch to and a pop window will appear verifying which product you want to switch to. Choose the application, then click Switch Application.