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ACHC Certified FAQs
Intake/Scheduling
Schedule Center Overview
Axxess Home Health Workflow Video
Intake/New Patients
Scheduling
Referral and Intake Video
Insurance Authorization
Intake & Scheduling Training Manual
Intake/Scheduling FAQs
Billing/Financial
Medicare Billing Training Manual
Payroll Export Center
PDGM Billing
Billing Overview
Managed Care Billing Training Manual
Billing Center
Pending Claims
Medicare/Medicare HMO (PPS)
Managed Care/Other Insurances
Electronic Remittance Advice
Billing Compliance
Pre-Claim Review Center
Manual Remittance Advice Posting
Billing FAQs
2021 No-Pay RAPs and Billing
No-Pay RAP and Billing Resources
No-Pay RAP FAQs
2022 NOAs and Billing
NOA and Billing Resources
NOA FAQs
Clinical
Clinician Workflow Overview
Downloading OASIS Export File
OASIS Key/Non-Key Fields
Aide Care Plan
POC Profile & SN Visit Note
Canceling an OASIS
Therapy Assessments/Evaluations
Visit Note Validation
Automated Episode Summaries
OASIS Submission to iQIES
Complete a Plan of Care (POC)
Patient Information
Co-Signing Orders
Completing Visits
Creating Physician’s Orders
Wound Manager Intro Guide
Wound Manager Overview
Wound Manager FAQs
Wound Orders Profile
Wound Manager Report
Clinician Training Manual
Clinical FAQs
Medi-Span
Medi-Span FAQs
Clerical
WorldView Document Management
Emergency Preparedness Patient List Report
Agency and User Information
Generating Your CAHPS File
Orders Management
Manage Company Information
Quality Assurance (QA) Center
Adding Submitter ID in the Home Health solution.
Emergency Preparedness Patient List
Creating a Custom Note
Printing Blank Forms
Adding a Surveyor
Adding Supplies
Administrator Overview Training Manual
Clerical FAQs
Operations
Inpatient Facility and Hold List
Physician Portal
Physician Portal Overview
Physician Portal FAQs
Mobile and EVV
Mobile Wound Manager
Mobile App Overview
EVV Exception Center
Android Mobile App Rebrand
OASIS
OASIS Scrubber
Goal Resolution at Discharge
PDGM
Patient-Driven Groupings Model
PDGM System Features
PDGM Center
PDGM Center Drill-Down
PDGM Dashboard
PDGM 30-Day Calendar
PDGM Revenue Impact Analysis
PDGM Billing Center
Workflow Automation
PDGM Training Videos
PDGM Success Resources
PDGM FAQs
Integrations
Azure Single Sign-On
CareBridge EVV Integration
CareBridge EVV Integration Update in Wyoming
Doctor Alliance Document Management
EVV Exception Center
EVV Payer ID
Forcura Document Management
Health Recovery Solutions
HHAeXchange EVV Integration
McKesson
Sandata EVV Integration
Seniors Home Services
Surescripts Clinical Direct Messaging
Tellus EVV Integration
WorldView Document Management
Training & Webinars
Training Videos
Training Manuals
Software Updates
Medi-Span
Download and Print Patient Chart
Nursing Note Validations
Prior Period Adjustments on Managed Care Earned Revenue Report
Patient and Family Portal View Documentation Permission
PT Treatment Note, PTA Treatment Note and Discipline Discharge
Add Documents and Preadmission Notes to Referrals
PRN Medications
Work Offline on Mobile App
OT Treatment Note, COTA Treatment Note and Discipline Discharge
ST Treatment Note and Discipline Discharge
Route Visits on Mobile
Visit and Travel Time Validations Update
Custom Non-Admit Reasons
Task Management in Company Setup
Automatically Download Visits
Upload Documents From a Mobile Device
Affirmation Statuses in Pre-Claim Review Center
Productivity Weights
Other Order Delivery Method
Revert Task Status in Payroll Export Center
Managed Care Expected Reimbursement Rates
Non-Visit Activities on Mobile
Payroll Cycle Groups
Unbilled Accounts Receivable Report
Ability to Manage Mail Orders
WorldView Integration Enhancement
Visit and Travel Time Validations
Pre-Claim Review Updates
Task Approval in Payroll Export Center
Disable OASIS Lock in Closed Accounting
Visit Export Report (HHAeXchange)
Notice of Admission (NOA)
Earned Revenue Report Updates
COVID-19 Vaccine Dose Updates
Patient Diagnosis Codes Report
Schedule Report Updates
Mobile Incident Log
Claims Analysis Report
Personnel Notes
Updates to Diagnosis Codes in Patient Chart
Mobile Infection Log
Tag Utilization
Pending QA Review
Communication Note Templates
Other Order Templates
Mobile Aide Care Plan
Mobile OASIS Scrubber
Mobile OASIS Audit and Signature
Patient and Family Portal
Unbound Tasks Worksheet
Patient Name Alerts
Patient Tags
All Payers in Remittance Advice
Patient Chart Updates
Updated Incident Log
Submitted (Pending Co-Signature) Visit Validation
Billing Periods in Case-Mix Analysis
LUPA Thresholds on PDGM Center Patient List
Edit Wound Orders
Mark Orders as Do Not Send
Editing Patient Information
Parameters on Aide Care Plan
Sandata EVV Integration Update (Wisconsin)
Expiring Licenses Report Multi-Select Filters
COVID-19 Vaccinations Report
Tellus EVV Integration Update
Attaching Documents to Payers
SN Note, Aide Care Plan and Cost Report Updates
Adding Pharmacies on Mobile
Immunization Log Updates
Mobile Advance Care Plan
Chart of Accounts Mapping
Medication Dates on Physician Orders
Manual Remittance Advice Posting
License Expiration Updates
RAP Age in Billing Center Export
Delete Tasks in QA Center
Orders Management Notes
Removal of Delete Action in Remittances
SN Visit Coverage on Axxess CARE
Case Manager Role Updates
Billing Periods in Claim Submission History
Expanded Task View in Patient Charts
Immunization Log in SN Visit Notes
Navigation Menu Updates
COVID-19 Immunization Log Updates
Days Since Last Visit Report
Doctor Alliance Integration
Summaries Bypass Physician Signatures
Mobile Wound Manager
Mark Orders as Do Not Send
HHRG/LUPA Report
Payer Filter in Open OASIS Report
COVID-19 Immunization Logs
COVID-19 Vaccine Administration in POC
Timely Filing Exception Requests (KX Modifier)
Payroll File #/Worker ID in Employee Roster
Payers in PDGM Center Patient List
No-Pay RAPs in Pending Claims
ICD-10-CM Codes for COVID-19
Payer Column in Open OASIS Report
Inpatient Facility and Hold List
OASIS-D1 Assessments for ST and OT
Surescripts Clinical Direct Messaging
No-Pay RAP Settings for Episodic Payers
Wound Manager Report
PDGM Center Patient List Updates
Billing Center Updates
FrankCrum Payroll Exports
ST Non-OASIS Assessments
OT Non-OASIS Assessments
PT Non-OASIS Assessments
RAP Aging Tool
Dashboard Updates
Company Logos on Other Documents
COVID-19 Screening Update
Billing Center Orders Management
Evacuation Zones in Company Setup
Wound Manager Enhancements
ICD-10-CM Code Updates
Patient Hold Flag
Company Logos on Physician Orders
Patient Name Links to Patient Charts
Reason for Hospitalization on RN Transfer
Responsive Navigation Menu
Company Logos on Invoices
Referral Report
Report Center Enhancements
Company Logos on POC Orders
COVID-19 Screening Updates
EVV Grey House for All Visits
Auto-Generate Recert Episodes
Patient Voice Recording
Delete Visits After Discharge
Expected Claim Amounts
COVID-19 Screening Updates
Infectious Disease Screening Report
Billing Updates
OASIS Export Management
No Physician Signature Required
OASIS Analysis in QA Center
Mobile COVID-19 Screening
Vital Sign Parameters
Billing Enhancements
Wound Manager
Wound Orders Profile
New Comprehensive Assessments
Frequency Change Orders
Electronic ID Badge for Essential Personnel
OASIS-D1 Follow-Up Case-Mix Analysis
Telehealth Visit Note Update
Therapy POC Task Details
Mobile COVID-19 Resources
PDGM Dashboard Payment Periods
OASIS Follow-Up Label Change
Need for Process Measures
Admission Type/Visit Codes
Manual Muscle Test Comments
Payer Contact Information
Telehealth Interventions & HHQI Guides
Template Validations
Mobile Templates Menu
New Comment Sections
Assessment Types in POC
Payroll Export Center Updates
Episodic Payer OASIS Export
Infectious Disease Orders
Physician Search Parameters
Therapy Companies in Employee Roster
Telehealth Visit Note
Claim Notes
Accelerated Payment Center
Infectious Disease Profile/COVID-19 Screening
Frequency & Duration in PDGM Dashboard
Bypass QA Updates
Coronavirus (COVID-19) Resources
EDI Export Report (HHAeXchange) Updates
PDGM Center Drill-Down
Unscheduled Visits Report
Financial and Payroll Company Setup
Visit Authorization Warnings
PDGM Dashboard
PDGM 30-Day Calendar
Preadmission Notes
Managed Care/Per Visit PDGM Toggle
Productivity Report
PDGM Center
PDGM Billing Workflow
Change in Focus Form
Visit/Task Type Filter in Employee Visit History
Interventions and Goals in POC Profile
Schedule Unassigned Visits
Payroll Export Center Updates
Tellus EVV Integration
OASIS-D1
MBI Requirement
EVV Exception Center
EDI Export Report (HHAeXchange)
Billing Center Updates
Payroll Export Center Updates
Real-Time Validations
Authorization by HCPC
Payroll Export Center
Pending Claims
Mileage Calculator
Billing Center
Infection Log Updates
Pre-Claim Review Center
PDGM Updates
Gross Margin Calculator
Orders-Driven Scheduling
PDGM Case-Mix Analysis
Episode Summary Automation
Company Setup Layout, Goal Resolution at DC
Therapy Assessments/Evaluations
SN/Aide Note Validations
Aide Care Plan Updates
Review Choice Demonstration
OASIS-D Updates
Billing Batch Report
OASIS-C2 Updates
Supervisory Visit Updates
Emergency Preparedness Patient List
Plan of Care Updates
OASIS Layout Updates
OASIS-C2, SN Note Updates
OASIS-C2 Updates
Admission Report Update
Earned Revenue Expanded Report
OASIS-C2, Saving Insurance/Payer Updates
Intake, OASIS-C2, Patient Profile Updates
POC, SN Note Updates
POC, Patient Profile Updates
OASIS-C2 Recert, Discharge Updates
Billing History Claim, Orders Management Updates
OASIS-C2, Patient Profile Updates
Home Health Solution Update
OASIS-C2 Updates
Patient Profile, OASIS-C2 Discharge Updates
POC, SN Note Updates
National Provider Identifier
OASIS-C2 Updates
Managed Care Claims
Vital Signs, Incident Log
PT OASIS, POC Updates
POC, SN Note, OASIS, Month-End Report Updates
Plan of Care Updates
Home Health Solution Update
Referral and Patient Form
Home Health Solution Update
POC Profile, SN Updates
Home Health Solution Update
Getting Started
Axxess Home Health
Signing In and Out
Editing Your Profile
Electronic Signature
Adding a User
Menu Bar
Dashboard
Getting Started FAQs
HITRUST FAQs
CHAP Verified FAQs
ACHC Certified FAQs
Intake/Scheduling
Schedule Center Overview
Axxess Home Health Workflow Video
Intake/New Patients
Scheduling
Referral and Intake Video
Insurance Authorization
Intake & Scheduling Training Manual
Intake/Scheduling FAQs
Billing/Financial
Medicare Billing Training Manual
Payroll Export Center
PDGM Billing
Billing Overview
Managed Care Billing Training Manual
Billing Center
Pending Claims
Medicare/Medicare HMO (PPS)
Managed Care/Other Insurances
Electronic Remittance Advice
Billing Compliance
Pre-Claim Review Center
Manual Remittance Advice Posting
Billing FAQs
2021 No-Pay RAPs and Billing
No-Pay RAP and Billing Resources
No-Pay RAP FAQs
2022 NOAs and Billing
NOA and Billing Resources
NOA FAQs
Clinical
Clinician Workflow Overview
Downloading OASIS Export File
OASIS Key/Non-Key Fields
Aide Care Plan
POC Profile & SN Visit Note
Canceling an OASIS
Therapy Assessments/Evaluations
Visit Note Validation
Automated Episode Summaries
OASIS Submission to iQIES
Complete a Plan of Care (POC)
Patient Information
Co-Signing Orders
Completing Visits
Creating Physician’s Orders
Wound Manager Intro Guide
Wound Manager Overview
Wound Manager FAQs
Wound Orders Profile
Wound Manager Report
Clinician Training Manual
Clinical FAQs
Medi-Span
Medi-Span FAQs
Clerical
WorldView Document Management
Emergency Preparedness Patient List Report
Agency and User Information
Generating Your CAHPS File
Orders Management
Manage Company Information
Quality Assurance (QA) Center
Adding Submitter ID in the Home Health solution.
Emergency Preparedness Patient List
Creating a Custom Note
Printing Blank Forms
Adding a Surveyor
Adding Supplies
Administrator Overview Training Manual
Clerical FAQs
Operations
Inpatient Facility and Hold List
Physician Portal
Physician Portal Overview
Physician Portal FAQs
Mobile and EVV
Mobile Wound Manager
Mobile App Overview
EVV Exception Center
Android Mobile App Rebrand
OASIS
OASIS Scrubber
Goal Resolution at Discharge
PDGM
Patient-Driven Groupings Model
PDGM System Features
PDGM Center
PDGM Center Drill-Down
PDGM Dashboard
PDGM 30-Day Calendar
PDGM Revenue Impact Analysis
PDGM Billing Center
Workflow Automation
PDGM Training Videos
PDGM Success Resources
PDGM FAQs
Integrations
Azure Single Sign-On
CareBridge EVV Integration
CareBridge EVV Integration Update in Wyoming
Doctor Alliance Document Management
EVV Exception Center
EVV Payer ID
Forcura Document Management
Health Recovery Solutions
HHAeXchange EVV Integration
McKesson
Sandata EVV Integration
Seniors Home Services
Surescripts Clinical Direct Messaging
Tellus EVV Integration
WorldView Document Management
Training & Webinars
Training Videos
Training Manuals
Software Updates
Medi-Span
Download and Print Patient Chart
Nursing Note Validations
Prior Period Adjustments on Managed Care Earned Revenue Report
Patient and Family Portal View Documentation Permission
PT Treatment Note, PTA Treatment Note and Discipline Discharge
Add Documents and Preadmission Notes to Referrals
PRN Medications
Work Offline on Mobile App
OT Treatment Note, COTA Treatment Note and Discipline Discharge
ST Treatment Note and Discipline Discharge
Route Visits on Mobile
Visit and Travel Time Validations Update
Custom Non-Admit Reasons
Task Management in Company Setup
Automatically Download Visits
Upload Documents From a Mobile Device
Affirmation Statuses in Pre-Claim Review Center
Productivity Weights
Other Order Delivery Method
Revert Task Status in Payroll Export Center
Managed Care Expected Reimbursement Rates
Non-Visit Activities on Mobile
Payroll Cycle Groups
Unbilled Accounts Receivable Report
Ability to Manage Mail Orders
WorldView Integration Enhancement
Visit and Travel Time Validations
Pre-Claim Review Updates
Task Approval in Payroll Export Center
Disable OASIS Lock in Closed Accounting
Visit Export Report (HHAeXchange)
Notice of Admission (NOA)
Earned Revenue Report Updates
COVID-19 Vaccine Dose Updates
Patient Diagnosis Codes Report
Schedule Report Updates
Mobile Incident Log
Claims Analysis Report
Personnel Notes
Updates to Diagnosis Codes in Patient Chart
Mobile Infection Log
Tag Utilization
Pending QA Review
Communication Note Templates
Other Order Templates
Mobile Aide Care Plan
Mobile OASIS Scrubber
Mobile OASIS Audit and Signature
Patient and Family Portal
Unbound Tasks Worksheet
Patient Name Alerts
Patient Tags
All Payers in Remittance Advice
Patient Chart Updates
Updated Incident Log
Submitted (Pending Co-Signature) Visit Validation
Billing Periods in Case-Mix Analysis
LUPA Thresholds on PDGM Center Patient List
Edit Wound Orders
Mark Orders as Do Not Send
Editing Patient Information
Parameters on Aide Care Plan
Sandata EVV Integration Update (Wisconsin)
Expiring Licenses Report Multi-Select Filters
COVID-19 Vaccinations Report
Tellus EVV Integration Update
Attaching Documents to Payers
SN Note, Aide Care Plan and Cost Report Updates
Adding Pharmacies on Mobile
Immunization Log Updates
Mobile Advance Care Plan
Chart of Accounts Mapping
Medication Dates on Physician Orders
Manual Remittance Advice Posting
License Expiration Updates
RAP Age in Billing Center Export
Delete Tasks in QA Center
Orders Management Notes
Removal of Delete Action in Remittances
SN Visit Coverage on Axxess CARE
Case Manager Role Updates
Billing Periods in Claim Submission History
Expanded Task View in Patient Charts
Immunization Log in SN Visit Notes
Navigation Menu Updates
COVID-19 Immunization Log Updates
Days Since Last Visit Report
Doctor Alliance Integration
Summaries Bypass Physician Signatures
Mobile Wound Manager
Mark Orders as Do Not Send
HHRG/LUPA Report
Payer Filter in Open OASIS Report
COVID-19 Immunization Logs
COVID-19 Vaccine Administration in POC
Timely Filing Exception Requests (KX Modifier)
Payroll File #/Worker ID in Employee Roster
Payers in PDGM Center Patient List
No-Pay RAPs in Pending Claims
ICD-10-CM Codes for COVID-19
Payer Column in Open OASIS Report
Inpatient Facility and Hold List
OASIS-D1 Assessments for ST and OT
Surescripts Clinical Direct Messaging
No-Pay RAP Settings for Episodic Payers
Wound Manager Report
PDGM Center Patient List Updates
Billing Center Updates
FrankCrum Payroll Exports
ST Non-OASIS Assessments
OT Non-OASIS Assessments
PT Non-OASIS Assessments
RAP Aging Tool
Dashboard Updates
Company Logos on Other Documents
COVID-19 Screening Update
Billing Center Orders Management
Evacuation Zones in Company Setup
Wound Manager Enhancements
ICD-10-CM Code Updates
Patient Hold Flag
Company Logos on Physician Orders
Patient Name Links to Patient Charts
Reason for Hospitalization on RN Transfer
Responsive Navigation Menu
Company Logos on Invoices
Referral Report
Report Center Enhancements
Company Logos on POC Orders
COVID-19 Screening Updates
EVV Grey House for All Visits
Auto-Generate Recert Episodes
Patient Voice Recording
Delete Visits After Discharge
Expected Claim Amounts
COVID-19 Screening Updates
Infectious Disease Screening Report
Billing Updates
OASIS Export Management
No Physician Signature Required
OASIS Analysis in QA Center
Mobile COVID-19 Screening
Vital Sign Parameters
Billing Enhancements
Wound Manager
Wound Orders Profile
New Comprehensive Assessments
Frequency Change Orders
Electronic ID Badge for Essential Personnel
OASIS-D1 Follow-Up Case-Mix Analysis
Telehealth Visit Note Update
Therapy POC Task Details
Mobile COVID-19 Resources
PDGM Dashboard Payment Periods
OASIS Follow-Up Label Change
Need for Process Measures
Admission Type/Visit Codes
Manual Muscle Test Comments
Payer Contact Information
Telehealth Interventions & HHQI Guides
Template Validations
Mobile Templates Menu
New Comment Sections
Assessment Types in POC
Payroll Export Center Updates
Episodic Payer OASIS Export
Infectious Disease Orders
Physician Search Parameters
Therapy Companies in Employee Roster
Telehealth Visit Note
Claim Notes
Accelerated Payment Center
Infectious Disease Profile/COVID-19 Screening
Frequency & Duration in PDGM Dashboard
Bypass QA Updates
Coronavirus (COVID-19) Resources
EDI Export Report (HHAeXchange) Updates
PDGM Center Drill-Down
Unscheduled Visits Report
Financial and Payroll Company Setup
Visit Authorization Warnings
PDGM Dashboard
PDGM 30-Day Calendar
Preadmission Notes
Managed Care/Per Visit PDGM Toggle
Productivity Report
PDGM Center
PDGM Billing Workflow
Change in Focus Form
Visit/Task Type Filter in Employee Visit History
Interventions and Goals in POC Profile
Schedule Unassigned Visits
Payroll Export Center Updates
Tellus EVV Integration
OASIS-D1
MBI Requirement
EVV Exception Center
EDI Export Report (HHAeXchange)
Billing Center Updates
Payroll Export Center Updates
Real-Time Validations
Authorization by HCPC
Payroll Export Center
Pending Claims
Mileage Calculator
Billing Center
Infection Log Updates
Pre-Claim Review Center
PDGM Updates
Gross Margin Calculator
Orders-Driven Scheduling
PDGM Case-Mix Analysis
Episode Summary Automation
Company Setup Layout, Goal Resolution at DC
Therapy Assessments/Evaluations
SN/Aide Note Validations
Aide Care Plan Updates
Review Choice Demonstration
OASIS-D Updates
Billing Batch Report
OASIS-C2 Updates
Supervisory Visit Updates
Emergency Preparedness Patient List
Plan of Care Updates
OASIS Layout Updates
OASIS-C2, SN Note Updates
OASIS-C2 Updates
Admission Report Update
Earned Revenue Expanded Report
OASIS-C2, Saving Insurance/Payer Updates
Intake, OASIS-C2, Patient Profile Updates
POC, SN Note Updates
POC, Patient Profile Updates
OASIS-C2 Recert, Discharge Updates
Billing History Claim, Orders Management Updates
OASIS-C2, Patient Profile Updates
Home Health Solution Update
OASIS-C2 Updates
Patient Profile, OASIS-C2 Discharge Updates
POC, SN Note Updates
National Provider Identifier
OASIS-C2 Updates
Managed Care Claims
Vital Signs, Incident Log
PT OASIS, POC Updates
POC, SN Note, OASIS, Month-End Report Updates
Plan of Care Updates
Home Health Solution Update
Referral and Patient Form
Home Health Solution Update
POC Profile, SN Updates
Home Health Solution Update
PDGM Billing
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