Billing Center

Billing Center Overview

The Billing Center enables users to manage all billing processes in a central location and streamline operations to ensure timely claim submissions.


Access the Billing Center

To access the Billing Center, users must have the Access Billing Center permission enabled.


Users with this permission can navigate to the Billing Center under the Billing tab.



Benefits of the Billing Center

  • The Billing Center is a one-stop shop that houses a variety of claim statuses, claim types and payer types.
  • It offers a direct connection to access historical data of previously submitted claims through the Claims History button.
  • The Billing Center features a user-friendly format for ease of use.


Billing Center Functionality

  • Billers can manage all claims in one central location, rather than navigating between several windows to manage different payers.
  • The Billing Center enables users to view the Create PPS RAP, Create Finals, and Create Claims sub-menus under one window.
  • Users can filter by RAP, Final, or Managed Care claims.



  • A Claims History button is available so that users do not have to return to the main Billing menu to access historical data of previously submitted claims. The button takes users to the claims history corresponding to the selected payer type. For example, selecting RAP or Final and clicking Claims History will navigate to the Medicare/HMO history. Selecting Managed Care then Claims History will navigate to the Managed Care claims history.
  • The Billing Center displays claims in Created, Rejected, and Denied status.
  • Claims in Rejected/Denied status can be reviewed and addressed in one screen for the selected payer type.



The same functionalities available in the previous Billing menu are available in the Billing Center.

  • Users can filter by date range, payer, and patient status.
  • The Verified column displays verification checks to include all steps required for claim submission.

Billing Center Video