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Pending Claims

Pending Claims Overview

The new and improved Pending Claims page provides a centralized location for managing all Medicare and Managed Care claims that have outstanding balances. It streamlines operations by consolidating multiple functionalities and optimizes ease of use by gathering all claims with a remaining balance in to a ‘ready to work’ location.

Benefits of Pending Claims

Accessing Pending Claims

The Pending Claims page is only accessible to users with the Access Billing Center permission.



To access the Pending Claims page, navigate to the Billing tab and select Pending Claims from the drop-down menu.


Functionality of Pending Claims

Refined New Filters



Sortable Columns


Aging Metrics


Edit Claim Information


Pending Claims Video