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Physician Portal FAQs

 

How do we grant a physician access to the physician portal?

The agency must add the physician to the system.

 

Go to the Create tab, click New and then choose Physician.

 

Enter the physician’s NPI number into the system. When you see the physician’s name, click on it.

 

The physician’s information will be pulled into the system.  Verify that the information is accurate.

 

Enter the physician’s email address and check the box (Grant Physician Access), then SAVE.

 

Once the physician's information has been confirmed and saved, the physician will receive an email from Axxess with a link to the AxxessMD.com portal.

 

The physician will click on the link and create a password in the portal, which will give him/her access to the orders that are pending his/her signature.

 

 

Does a physician have access to our entire patient records?

  1. From the physician portal, a physician does not have access to the entire patient record.
  2. A System Administrator can grant a physician access to your entire patient records by adding them as a regular user and assigning the permissions of a Clinician to the Physician/Provider.

 

 

Can we grant a physician access to their patient's record?

For now, a physician does not have access to the entire patient record from the physician portal.

 

The systems administrator can grant a physician access to your entire patient records by adding them as a regular user; however, an email address that is different from the one used for the physician portal will need to be used.

 

 

How do physicians get notified that they have outstanding orders to sign?

The physician will receive an email from Axxess' AgencyCore. The email notification includes a link that enables the physician to log in to the physician portal (axxessmd.com) and view all the outstanding orders that need to be reviewed.

 

A physician can also log in periodically to view orders that need to be reviewed and signed.

 

 

How does the home health agency receive notification that the order has been signed and returned by the physician?