The following functionality is coming soon to Axxess Home Health. Axxess will alert you when this feature is available. Check your messages in Axxess Home Health for important alerts from Axxess.
The Arizona Health Care Cost Containment System (AHCCCS) now requires all provider organizations in Arizona to identify direct care workers who are live-in caregivers. This data will be used to monitor compliance with the 40-hour weekly and single-agency limitations for the Parents as Paid Caregivers service model and will support workforce development planning and monitoring.
To identify a direct care worker as a live-in caregiver in Axxess Home Health, complete the following steps.
Navigate to Company Setup under the Admin tab. On the Electronic Visit Verification tab, confirm that Arizona is selected as the state.
Admin tab ➜ Company Setup ➜ Electronic Visit Verification tab ➜ State field: Arizona
Next navigate to the profile of the employee you want to designate as a live-in caregiver. In the user’s profile, navigate to the Direct Care Clients tab and click Add Clients.
People tab ➜ Users ➜ Edit icon ➜ Direct Care Clients tab ➜ Add Clients
In the New Direct Care Client window, check the box next to Check here if the care worker lives in the same household as the client and complete the remaining fields.
Relationship: Define the connection between the caregiver and the patient.
Begin Date: Enter the date the caregiver was officially hired or began their first shift.
End Date: Leave blank if the live-in caregiver relationship is currently active.
Important Notes:
The relationship must be updated in the system within 30 days of hire.
Ensure the correct SSN of the direct care worker (DCW) is provided.
All live-in caregiver relationships must be sent no later than October 31, 2025.
