Axxess Home Care now provides a Visit Export Report (HHAeXchange) v5 for users in Virginia using HHAeXchange as their EVV aggregator. The addition of this report streamlines billing operations and facilitates compliance by providing organizations the exact documentation required to meet state and federal EVV regulations.
To generate the Visit Export Report (HHAeXchange) v5 in Axxess Home Care, organizations must add HHAeXchange as an EVV vendor in Company Setup and have access to the Visit Export Report (HHAeXchange) v5.
To add HHAeXchange as an EVV aggregator, navigate to the Admin tab and select Company Setup from the drop-down menu. On the Electronic Visit Verification tab, select Add Aggregator, enter the required information and click Save.
Admin tab ➜ Company Setup ➜ Electronic Visit Verification tab ➜ Add Aggregator ➜ Save
Once selected, a pop up will display, indicating that the Social Security number (SSN) must now be entered in each employee’s profile to complete submissions to HHAeXchange.
To add the SSN to the required users, navigate to the desired employee’s profile and select Edit. Once selected, click the Information tab and navigate to the Social Security Number field to enter the required information. Click Save to complete.
To give a user permission to access the Visit Export Report (HHAeXchange) v5, navigate to the employee’s profile and select Permissions from the Quick Links menu. In the Reports section, navigate to Electronic Visit Verification Reports and select the permissions next to Visit Export Report (HHAeXchange) v5. Click Save to finish granting the permissions to the user.
Employees tab ➜ Employee Center ➜ Quick Links ➜ Permissions ➜ Reports ➜ Electronic Visit Verification Reports ➜ Visit Export Report (HHAeXchange) V5 ➜ Save
To generate the Visit Export Report, navigate to the Report Center under the Reports tab. In the Electronic Visit Verification Reports section, select Visit Export Report (HHAeXchange) v5.
Select the desired parameters at the top of the screen and click Generate.
The system will alert you through the Message Center when the report has finished generating. To view the report, navigate to the Reports tab and select Completed Reports.
Please note: This report is only applicable for the Humana Virginia payment source.
Updated on 07/08/2026
