Sandata Visit Date Adjustments


The following functionality is coming soon to Axxess Home Care. Axxess will alert you when this feature is available. Check your messages in Axxess Home Care for important alerts from Axxess.


To better align with Sandata’s system limitations, Axxess Home Care has disabled the Adjusted Visit Date field when making manual visit adjustments, since Sandata does not allow visit dates to be modified once they have been recorded. This enhancement ensures compliance with Sandata visit‑adjustment requirements and helps maintain accurate visit data across the system.

Adjusted Visit Date Field


The Adjusted Visit Date field is now disabled within the Verified EVV Log. Users can update only allowable fields, such as visit time.


Visit Date Corrections


When a visit date needs correction, the required process is:


  1. Mark the original visit as non-billable

  2. Resubmit the visit

  3. Create a new visit with the correct date