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Axxess HomeCare Electronic Visit Verification (EVV)


This tutorial will provide training on our Mobile Electronic Visit Verification Application. (EVV)


Begin by downloading the Axxess HomeCare App from your Device App Store.  Axxess HomeCare EVV App is available for both iOS and Android Devices.


Log in with the same email and password as the Axxess HomeCare Web Solution.


After logging in, you will be prompted to enter a PIN code. To set your PIN code the first time, you will enter 4 digits twice.


The PIN code provides an extra layer of security that ensures data remains private and HIPAA compliant. Anytime you navigate out of the Axxess HomeCare app you will be prompted to enter your PIN code to log back in.


Scheduled visits will be listed in the Schedule page of the App.  The list defaults to Upcoming which is the user's current and future schedule. Current visits may be opened to view details and start/complete the EVV process by clicking on the task and selecting Start Task Verification.



Start Task Verification: Location Services must be enabled and you must be within 50 meters of the Client Home to begin the Visit Verification.  Once you Start the Task Verification the task screen will display.



If you log out of the app during the visit:


Completing the Visit Verification:





GPS Tracking

The GPS 50-meter tracking occurs at both the start and end of the shift. If you are out of range a notification will display that you are not at the client home.


Other Schedule Lists:



The Filter Option provides the ability to filter tasks by Client, date range, EVV status as well as the ability to sort the list by client, EVV Status or date range.


Selecting the Menu icon provides the ability to navigate to the schedule, switch agency (if the user has access to more than one), help guide as well as the option to log out.


Axxess HomeCare Web Application


Navigate to a client chart to view EVV information for a particular task.



Client-Client Center-Select the Client