Once in AxxessDDE, there are a few ways to see and navigate the claims available to you and your agency. We will walk through the menu bar, which should help you become acquainted with AxxessDDE.
The Dashboard gives you an overview of your agency’s claims and reports. You can quickly see pertinent information before diving into the details.
The Claims tab gives you visibility into all claims filed in Direct Data Entry (DDE) for your agency. You can filter or view claim details from here.
The Patients tab gives a list of all patients. You can click on a patient’s name or HIC number to view the patient’s profile.
The Eligibility tab shows you all previous requested eligibility reports as well as allows you to request new eligibility reports for any patient.
The Reports tab allows you to view a number of reports that are useful to you and your agency in tracking and managing your claims sent to Medicare.
The Admin tab is permission based, but if you have permissions, the Admin tab gives you the chance to manage your agency’s information. This includes Provider details, DDE credentials and Users.
The Help tab is more of a drop-down menu giving you the option to view an Intro Video or Quick Overview.
DDE Black Screen
With your AxxessDDE membership, you should have access to Axxess’s DDE Black Screen. You can choose your intermediary and input your credentials and password to access the blackscreen.
My Profile will show you the current providers you have access to and your user information. At this time, you do not have the ability to edit your email address, so you will need to contact our Client Success team. However, you do have the ability to opt in or out of daily emails from AxxessDDE that will send you your agency’s dashboard every morning after scraping the blackscreen for updates.
To logout of AxxessDDE, click on your name on the far right of the navigation bar and choose Log Out.