On the left of your screen under the Admin tab, choose Providers. Here is where you can see provider information and select a specific provider to view the demographic information for the selected provider.
Axxess does hide your Password and Pin for your safety. However, with permissions, you can click Show to see the Password and Pin information.
Click Update Password to make any changes to the password or pin for the designated credentials you chose.
To add new credentials for your agency, select New Credential in the top right.
If your DDE Credentials are not authorized, a yellow flag will appear at the top of each page indicating you need to update your credentials. To update your agency’s credentials in AxxessDDE, either click on the credential link in the yellow banner or go to the DDE Credential section in the Admin tab and click Update Password. Fill out the updated information and click Save. You will be notified when your credentials are active or if your credentials are still not authorized.
You have the ability to edit user permissions by clicking Edit on the right side of the user you want to edit.
You can also add a new user using the New User button in the top right hand corner.