The HHCAHPS survey is designed to measure the experiences of people receiving home healthcare from Medicare-certified home health agencies.
Home health agencies that served 60 or more patients over the previous 12 months are required to partner with a CMS-approved HHCAHPS vendor to administer HHCAHPS surveys to patients and submit the survey data to CMS on the agency’s behalf.
The survey was designed to meet three broad goals:
Development of the HHCAHPS Survey
In November 2002, the Quality Initiative was launched to ensure quality healthcare for all Americans through accountability and public disclosure. The initiative aims to (a) empower Americans with quality of care information to help them make more informed decisions about their health care, and (b) stimulate and support providers and clinicians to improve the quality of healthcare.
Use the menu on the left to explore additional HHCAHPS information, or click here to visit the official CMS website for news and information about the HHCAHPS survey.