To post a visit to Axxess CARE, schedule the visit in Axxess Home Health and click Post to Axxess CARE in the Schedule Center. In the confirmation window, select the desired task and click Confirm Posting.
Users with admin roles in Axxess Home Health can post visits to Axxess CARE. Admin roles include:
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Administrator |
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Director of Nursing |
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Scheduler |
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Office Manager |
Users with admin roles in Axxess Home Health can manage visits posted to Axxess CARE. Admin roles include:
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Administrator |
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Director of Nursing |
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Scheduler |
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Office Manager |
To post an internal visit to Axxess CARE, schedule the visit in Axxess Home Health and click Post to Axxess CARE in the Schedule Center. In the confirmation window, check the box next to Check this box to post visit internally. Select the desired task and click Confirm Posting to finish posting the visit. Visits posted internally will only be available to your organization’s staff. Visits posted externally will be able to all qualified clinicians in the area.
Yes. Once a visit is posted to Axxess CARE, users can add visit details and special instructions for the visit. All clinicians on the app can view visit details, so users should not include any patient information in the Details section of a visit. Special instructions are only accessible to clinicians who have been assigned to and accepted the visit, so patient information can be included in a visit’s special instructions.
Enter your credit card information on the Payment Methods screen under the Admin tab in Axxess CARE. Once a visit is completed and approved by QA, the selected payment method will be used to compensate the clinician for completing the visit.
If no one accepts a visit, it is the organization’s responsibility to fill the visit internally or mark the visit as missed. The visit should be removed from Axxess CARE.
Organizations can review the following information in a clinician’s profile:
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Discipline |
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Years of Experience |
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Resume (if uploaded) |
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Skills/Competencies |
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Availability |
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Contact Info |
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Five-Star Rating |
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Bio |
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COVID-19 Screening Results |
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Tax Documents |
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Recent Visits (with Your Organization) |
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Recent Reviews (by Your Organization) |
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Background Check |
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OIG Check |
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Licenses |
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Certifications |
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Other Documents |
Axxess CARE is only integrated with Axxess Home Health software.
Temporary access given to a clinician for an Axxess CARE visit will not impact your user count or payment plan.
Yes. You can withdraw any visit from Axxess CARE up until the visit has been started by the clinician. If the visit has already been assigned, you must unassign the clinician before removing the visit.
The pay rates for visits on Axxess CARE are designated by the home healthcare organization posting the visits. Your organization can modify visit pay rates any time by selecting Pay Rates under the Admin tab on the left-side menu in Axxess CARE.
Axxess CARE provides suggested pay rates for each visit type based on payment trends in your local area and minimum pay rates established based on extensive market research.
The suggested pay rates help your organization quickly meet staffing and scheduling needs and ensure that visits are posted at fair market value rates.
When an assigned clinician accepts a visit on Axxess CARE, you will receive a message in Axxess Home Health notifying you that the visit has been accepted.
Once a visit is accepted, the assigned clinician receives access to the patient’s chart, medication profile, plan of care and any additional instructions related to the visit.
Yes. If you post the wrong type of visit to Axxess CARE, correct it by completing the following steps:
You can remove any visit from Axxess CARE up until the visit has been started by the clinician. If the visit has already been assigned, you must unassign the clinician before removing the visit.
