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05/18/2018 – Software Resolutions
AgencyCore
Getting Started
Intro to AgencyCore
Video – Getting Started Overview
Signing In and Out
Electronic Signature
Adding a User
Editing Your Profile
Menu Bar
Dashboard
Implementation Timeline
Getting Started FAQs
Intake/Scheduling
Schedule Center Overview
Video – AgencyCore Workflow Overview
Scheduling
Video – Referral and Intake
Insurance Authorization
Intake / Scheduling FAQs
Billing Center
Overview
Medicare / Medicare HMO
Video – Billing Medicare in AgencyCore
Managed Care / Other Insurances
Video – Managed Care Billing in AgencyCore
Insurance/Payor Information
Electronic Remittance Advice
Billing Compliance
Video – Home Health Medicare Billing – The Basic
Billing Center FAQs
Clinical
Care Documents
Video – AgencyCore Clinician Overview
Patient Information
OASIS FAQs
OASIS Submission
Downloading OASIS Export File
Canceling an OASIS
OASIS TIPS – Key/Non-Key Fields
Completing Visits
ICD-10
Creating Physician’s Orders
Clinical FAQs
Clerical
Agency and User Information
Generating Your CAHPS File
Orders Management
Quality Assurance (QA) Center
Adding Submitter ID to AgencyCore
Creating a Custom Note
Printing a Blank Note
Clerical FAQs
Physician Portal
Overview
Access
Medicare Conditions of Participation
Medicare Conditions of Participation
Video – Medicare Conditions of Participation – 7 Part Series
Video – Home Health Conditions of Participation Overview
Video – Axxess Features and Functionalities Overview
Patient Intake
Video – Referral & Intake Overview
New OASIS-C2 Overview
Video – New OASIS-C2 Overview
Video – OASIS-C2 Physical Assessment
Video – OASIS-C2 Questions
Video – Plan of Care Orders
Video – Therapy Evaluation
Video – Summary of Care
New Skilled Nurse Note
New Wound Manager
New Plan of Care
Physician Orders
Quality Assurance (QA) Center
Video – QA Center
Clinical Training
Video – Nurse Training
Video – Therapy Training
Medicare Conditions of Participation FAQs
Video – Medicare CoPs – Question & Answer
AgencyCore Workflows
Getting Started
Managing Company Information
Adding Users
Payor Setup
Intake & Scheduling
Authorization
Patient Admission
Updating Patient Information
Referrals
Scheduling
Clinical
Completing an OASIS
Completing HHA Visit
Completing Therapy Note
Conpleting SN Note
Clerical
Adding Physician
Creating a Custom Note
Generating a CAHPS File
Orders Management
Quality Assurance (QA)
Billing
Canceling a Claim
Creating Managed Care Claim
Creating Medicare Claim
Creating a Final
Creating a Wrap
Resubmitting a Claim
Setting Up Payor
Support Ticketing Center
Webinars
AxxessCAHPS
Getting Started
AxxessCAHPS File Upload Instructions
Home Health CAHPS
HH CAHPS Vendor Authorization
HH CAHPS FAQ
Hospice CAHPS
Hospice CAHPS Vendor Authorization
Hospice CAHPS FAQ
ICH CAHPS
ICH CAHPS Vendor Authorization
OAS CAHPS
OAS CAHPS Vendor Authorization
OAS CAHPS FAQ
Overview
Patient Satisfaction Surveys
Home Health Care CAHPS Survey
AxxessDDE
Getting Started
Signing In and Out
Menu Bar
Dashboard
Claims
Patients
Eligibility
Reports
Admin
Videos
AxxessDDE Overview Video
Rap Suppression Overview
Axxess Mobile
Getting Started
Download App
Video – Download Android App
Video – Download iPhone App
Signing In and Out
Menu
Overview
Video – AxxessMobile Overview
Offline Clinical Notes
Mobile FAQs
AxxessCARE
For Clinicians
Getting Started
Background Checks
Pin Code
Profile
Bio
Credentials
Preferences
Applying for Visits
Visits
Getting Paid
Payment History
Messages
Patient Profile
For Agencies
Posting / Filling Jobs
Visits in Progress
Completed Visits
Axxess HomeCare
Getting Started
System Setup
Video – Manage Company Information
HomeCare Signing in and out
Reset Signature
Editing Your Profile
Dashboard
Video – Using the Dashboard
Menu Bar
Intake/Scheduling
Schedule Center Overview
Video – Scheduling for Administrators
Client Information
Video – Tracking Intake and Referrals
Scheduling New Client Task
Intake / Scheduling FAQs
Billing Center
Billing Center Overview
Adjustment Codes
Video – Payor Setup and Billing
Posting Managed Care Payments
Field Staff
Paraprofessional Care Plan
Paraprofessional Documentation
Creating a New Order
Video – HomeCare | Mobile App
Communication Note
Video – Understanding Clinical/Non-Clinical Planner
Clerical
Facility Information
Physician Information
Employee Information
Orders Management
Video – Orders Management
Supplies
Document Upload Types
Immunization Profile
Processing Payroll
Video – Completing Payroll
Client Documents
Video – Client and Patient Chart Review
Client Chart Overview
Edit Client
Users
Video – Add a New User
HomeCare eMAR Chart Tutorial
Video – Agency Reports
Video – OASIS Functionality and Export
Video – Alert Center Setup
Video – Quality Assurance (QA) Center
Video – Navigating the Family Portal
Clerical FAQs
Mobile and EVV
Video – HomeCare Mobile Application and EVV
Axxess HomeCare Electronic Visit Verification (EVV)
Resolutions Center
Software Resolutions
05/16/2018 – Software Resolutions
05/15/2018 – Software Resolutions
05/14/2018 – Software Resolutions
05/10/2018 – Software Resolutions
05/09/2018 – Software Resolutions
05/08/2018 – Software Resolutions
05/07/2018 – Software Resolutions
05/03/2018 – Software Resolutions
05/02/2018 – Software Resolutions
05/01/2018 – Software Resolutions
04/30/2018 – Software Resolutions
04/27/2018 – Software Resolutions
04/22/2018 – Software Resolutions
04/20/2018 – Software Resolutions
04/18/2018 – Software Resolutions
03/31/2018 – Software Resolutions
03/29/2018 – Software Resolutions
03/28/2018 – Software Resolutions
03/23/2018 – Software Resolutions
03/21/2018 – Software Resolutions
03/20/2018 – Software Resolutions
03/18/2018 – Software Resolutions
03/14/2018 – Software Resolutions
03/09/2018 – Software Resolutions
03/08/2018 – Software Resolutions
03/06/2018 – Software Resolutions
03/05/2018 – Software Resolutions
03/02/2018 – Software Resolutions
03/01/2018 – Software Resolutions
02/28/2018 – Software Resolutions
02/27/2018 – Software Resolutions
02/19/2018 – Software Resolutions
02/16/2018 – Software Resolutions
02/12/2018 – Software Resolutions
02/08/2018 – Software Resolutions
02/06/2018 – Software Resolutions
02/03/2018 – Software Resolutions
02/01/2018 – Software Resolutions
01/28/2018 – Software Resolutions
01/26/2018 – Software Resolutions
01/25/2018 – Software Resolutions
01/24/2018 – Software Resolutions
Software Updates
04/03/2018 – Software Update
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