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Payroll and Reports


Add Visit Activity Pay Rates

The first step in the payroll processing functionality is to assign Visit Pay Rates and Non-Visit Pay Rates to each of the users.


Find the name of the user to add Visit Rates to and select “Edit” on the right-hand side of the screen.


The user’s profile window will open, select the “Visit Activity Pay Rates” tab on the left-hand side of the screen.



Add New Visit Pay Rate

  • Insurance: A list of insurances setup in the system, new insurances can be added by using the Create New Insurance Help Center page
  • Task: A list of visit types and task
  • Rate Type: How visits are paid, i.e. per visit, hourly or single payment
  • User Rate: Rate of pay for each scheduled task
  • Mileage Rate: Rate agency pays for a task

NOTE: Anything with a red asterisk (*) is required.



Create Custom Note

Admin/Custom Note Manager


The list of tasks was already set up in the Custom Note Manager. To create a new task, select “Create New Custom Note.”


The following box will appear to enter the Task information. Choose the Discipline Task from the drop-down menu, enter the Custom Name and an optional Note Description. Once completed, select the “Save” button.



Adding Non-Visit Activity

Admin/New/Non-Visit Activity


The box below will appear, allowing for entry of Non-Visit Activity details. Enter the Name and Text. Once completed, select the “Save” button.



New Non-Visit Pay Rate

Admin/Lists/Users/Visit Activity Pay Rates


To assign a rate to a New Non-Visit Activity in a user’s profile, pull up the user and make sure the Visit Activity Pay Rates tab is selected. Select “New Non-Visit Pay Rate.”


The New Non-Visit Pay Rate window will appear. Enter the information then select the “Add” button.

  • Non-Visit Activity: A list of visit types and task
  • Rate Type: How visits are paid, i.e. per visit, hourly or single payment
  • User Rate: Rate of pay for each scheduled task
  • Mileage Rate: Rate agency pays for a task


Now that Non-Visit Pay Rate has been added to the user, Assign the Non-Visit Activity to a user. This is the process that will pull to the Payroll Summary Report.



Assign Non-Visit Activity

Admin/Non-Visit Activity Manager


The Non-Visit Activity Manager will open. Select “Assign Non-Visit Activity.”


Once the button is selected the window below will open.


Select the user, branch, NVA Date, Non-Visit Activity, Time in, Time Out, Mileage, and any Comments that may pertain to this entry. After entering all criteria, select “Save.” Now the user’s Non-Visit Activity will pull the rate set up and appear in the Payroll Summary.



Payroll Summary

Admin/Payroll Summary


There are filters at the top of the screen, that all you to choose what information you want to view.

  • Date Range – Write in or select the calendar icon
  • Branch – Choose from drop-down menu (if more than one)
  • Payment Status – Indicate whether Paid, Unpaid or All.
  • Visit Status – Check the corresponding boxes or selecting the green check mark will select all statuses and selecting the red X will uncheck all choices.
  • Role – Choose from Employee, Contractor and Student/Volunteer or a combination.


Once you have entered the criteria you want to view, select .   A Summary will display on the screen.




The Summary will display one row per user, with the total count of visits, Total Visit Time, and Total Travel Time. The option to View Details, Export to Excel, Export to CSV, and Print PDF are also available on this Summary.


  • View Details – Selecting this option will open a window listing the individual visits that make up the user’s total numbers.

  • Actual Visit Date – This date is pulling from the Actual Visit Date in the Visit Details in the patient’s chart (Editing Visit Details covered in Intake and Scheduling).
  • Patient Name – Name of patient whom visit performed for.
  • Visit/NVA – The visit(task) or Non-Visit Activity that was assigned to this user.
  • Payor – The organization responsible for paying this visit.
  • Visit Time – The time in and time out in the visit details in the patient’s chart. The time in and time out is being pulled from the visit note the clinician filled out.
  • Visit Min. – The total minutes that are calculated from the time in and time out of the visit.
  • Travel Min. – The total amount of miles the user traveled for this visit. The miles are being pulled from the visit details in the patient’s chart, which is pulling from the miles entered on the visit note.
  • Visit Status – The status of this visit in the workflow of the software. If this is a non-visit activity, an N/A will appear, because it does not go through a workflow.
  • Paid Status – This status will let show if the user has been paid yet for this specific visit.

– Visit has already been paid.

– Visit is still unpaid.


Print PDF – When the “Print PDF” has been selected, a document will be created that pulls all the payroll details, as well as the amount the agency owes each user, allowing processing of payroll.


The number of hours in the visit are multiplied by the Pay Rate (the rate set up in the user profile). It will calculate a Total Pay amount for this visit.


Export to Excel – All the data from the PDF Printout will appear in an Excel Workbook. Users can filter, manipulate and sort dates. After running the Payroll Summary for Unpaid activity, make sure the activity is marked as paid.




Mark Activity As Paid

  1. Select the visit(s) to be paid. Select the visit by checking the box, on the left-hand side of the individual visit.
  2. To select multiple visits, select the box next to “Select All.”
  3. Once the user verifies the visit(s) requested to be paid are checked, select “Mark as Paid.”
  4. After the activity is marked as paid, it will fall off the report.



Report Center

Reports/Report Center


Select the Report Center. The Report Center lists multiple reports that can pull up agency data. The reports are grouped into sections based on the type of information it displays.

NOTE: Viewable reports are based on the role users are set up as (User Setup is covered in Administrative).

For more information about what data the report is displaying, simply hover over the report name. A blue box will appear giving more details.


The Patient Roster Report is selected, and the blue box appears. Select the name of the report, and a new box will open, allowing users to Generate the report.


The name of the report will be listed in the upper, left-hand part of the screen.  Next to the name of the report will be the  icon.  While hovering over this icon a report description will display.


Once desired criteria have been chosen, select “Generate Report.” The report will display on the bottom of the screen.



Completed Reports

Reports/Completed Reports


Some reports in the Report Center will need to be requested, rather than generated. Once a report is requested, the data will begin pulling, and once it is finished the report will be located in the Completed Reports section.


For a report to appear in the Completed Reports section, they will need to follow the following workflow:


  • Go into the Report Center (Reports/Report Center) and select the report to create.


Fill in the search criteria, then select “Request Report.”


Now that the report has been requested, it will be in the Completed Reports list.


The status column will show when a report is finished pulling in all the data. The following status descriptions will appear:

  • Running – The report has been requested and is still pulling the data to the report.
  • Completed – The report has finished pulling all the data, and users can view the Final report. Once the report is “Completed” select the report name, and the report will open.



Help Center

A great resource that is available 24/7 is our Help Center. A place to get answers to frequently asked questions or watch videos of all of Axxess products. It can be accessed by going to Help/Support & Training/Help Center


Or also available at https://www.axxess.com/help/