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Category \ Operational


The start of this new decade brought a myriad of challenges to the healthcare space. One of the most notable was the heightening of an already tenuous hospice staffing situation. Whether due to fear of exposure to COVID-19, burnout from … Keep Reading
A recent comment in the Axxess User Community brought up best practices for home health documentation, and one strategy that surfaced as a potential solution was outsourcing. But is this the best option for an organization? With the right home … Keep Reading
The coronavirus pandemic did not stop the Centers for Medicare and Medicaid Services (CMS) from making substantial billing changes for home health providers, including the Request for Anticipated Payment (RAP), cash upfront per Medicare patient, morphing into a no-pay RAP … Keep Reading
Caregivers want to help others. They also want to have meaningful work, a reliable career path and adequate pay. Organizations want to retain caregivers and provide exceptional care to clients. These ideas intersect with proper training. Training is the key … Keep Reading
Financial success in the home care industry was challenging in 2020. Many home care organizations were hit with an increase in expenses and a drop in revenue, with necessary operational expenses brought on by COVID-19 and many clients choosing to … Keep Reading
In a recent episode, the Help Choose Home podcast welcomed Sara Wilson, president and CEO of Home Assist Health, Inc. A nonprofit organization that serves Arizona residents in greater Maricopa County, Home Assist Health helps private pay and Medicaid clients … Keep Reading
Working on the front lines during the COVID-19 pandemic has its risks. Healthcare professionals in high numbers are suffering from a new hardship known as “pandemic fatigue.” Pandemic fatigue occurs in workers who are taking care of patients, trying to … Keep Reading
Ending 2020 with good news, the Centers for Disease Control and Prevention (CDC) is coordinating distribution of recently approved COVID-19 vaccines through state health departments, networks of independent pharmacies and federal agencies, such as the Indian Health Service. Vaccine distribution … Keep Reading
As the spread of COVID-19 persists, the Centers for Medicare and Medicaid Services (CMS) is undertaking targeted infection prevention and control surveys to verify that organizations are doing everything they can to protect vulnerable patients from the coronavirus. The use … Keep Reading
Scientists took nine months to develop and test COVID-19 vaccines and still managed to beat their planned release date by one month, a goal many said was unrealistic for a task that should take years. Efforts to create a COVID-19 … Keep Reading
The Medicare Hospice Benefit is an option for any Medicare beneficiary to receive hospice care, but it’s not a requirement. Revoking the benefit is the right of the patient, however, it generally does not result in improved outcomes. To prevent … Keep Reading
Home health organizations have a new hurdle from the Centers for Medicare and Medicaid Services’ (CMS) 2021 Final Rule: the no-pay RAP, which introduces penalties for untimely Request for Anticipated Payment (RAP) submissions. Organizations have many questions regarding submission requirements, … Keep Reading

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