Your initial log-in occurs through a link within an automatic email notification. This notification occurs immediately following the creation of your user account by the designated person in your organization. Simply click on the link and follow the instructions to create a password. The password must be at least eight characters in length. Once the successful password has been created, the system will open.
Open your internet browser. Your browser could be Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari or others.
Type in www.axxess.com into the address line of your browser and click the Enter key on your computer key board or mobile device. You will be directed to Axxess’ home page. To make it even quicker, you can always bookmark the Axxess address to your favorites or create a link on your desktop.
Lastly, click on the Client Login button. You will be directed to the sign-in page where you will enter your username and password. Your username is the email address associated with your user account. Once you have input your username and password, click Secure Login to enter Axxess’ software.
You can also access the login page directly by going to accounts.axxessweb.com.
If you are set up to use more than one Axxess product or if you currently work for more than one agency, when you log in, you will be prompted to choose which location and product you would like to access.
If at anytime you forget your password, there is no need to call your office or Axxess to reset it. Axxess provides the capability for you to reset your own password. Simply select the blue hyperlink Forgot your Password? on the bottom right-hand side of the login screen.
Once selected, you will be prompted to enter your email address and the automatically generated security words or numbers listed directly below your email address.
A link will then be sent to the email account associated with your your username.
Follow the instructions in the email to reset your password.