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The implementation of the no-pay Request for Anticipated Payment (RAP) did not come without its setbacks, both at the Medicare Administrative Contractor (MAC) and home health organization levels. The Centers for Medicare and Medicaid Services (CMS) is correcting internal system errors by offering temporary solutions until the system is ready. This... Keep Reading
There are few things an organization can do that have greater long-term impacts than choosing the right home care software partner. Technology impacts every facet of a homecare organization, from operations, like billing and payroll, to clinical care, like documentation and compliance. Employees are equally affected with ease of use and... Keep Reading
The rate of suicide in the United States’ terminally ill population is unknown. However, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) reports suicide in the top reported sentinel events across healthcare organizations many years running. Every hospice staff member should be educated on what to listen for from their... Keep Reading
In this episode of Help Choose Home, we welcome Johanna Beliveau, DNP, MBA, RN, President and Chief Executive Officer of Visiting Nurse and Hospice for Vermont and New Hampshire (VNH). Serving the Upper Connecticut River Valley region since 1907, VNH is a nonprofit organization that provides nursing, rehabilitation, hospice and... Keep Reading
Home health documentation has become more complex, evolving over the years to ensure a high standard of care. In the campaign for patient-centered, quality care, governing bodies are now auditing visit documentation to measure quality. The Centers for Medicare and Medicaid Services (CMS) is the largest payer for healthcare in the... Keep Reading
There are few things an organization can do that have greater long-term impacts than choosing the right home care software partner. Technology impacts every facet of a home care organization, from operations, like billing and payroll, to clinical care, like documentation and compliance. Employees are equally affected with ease of use... Keep Reading
The start of this new decade brought a myriad of challenges to the healthcare space. One of the most notable was the heightening of an already tenuous hospice staffing situation. Whether due to fear of exposure to COVID-19, burnout from working long hours, losing patients who were isolated from family or... Keep Reading
I was delighted to have three well-respected national home healthcare leaders join me in a candid conversation about their personal thoughts on leadership at a time of tremendous change and opportunity. These leaders – Edo Banach, Bill Dombi and Vicki Hoak – each represent the healthcare at home continuum, advocating nationally... Keep Reading
A recent comment in the Axxess User Community brought up best practices for home health documentation, and one strategy that surfaced as a potential solution was outsourcing. But is this the best option for an organization? With the right home health software, organizations should not have to outsource time-consuming documentation tasks,... Keep Reading
What Is Private Duty Home Care? Private duty home care is known by many names, including private pay or custodial home care. It is just one subset of in-home healthcare in which caregivers provide a broad range of services that are completely customized to the unique needs of the client, and... Keep Reading
Effective January 1, the Centers for Medicare and Medicaid Services (CMS) implemented the Value-Based Insurance Design (VBID) Model for hospice and palliative care patients enrolled in Medicare Advantage plans. The new VBID Model requires hospice organizations to submit claims to both CMS and Medicare Advantage Organizations (MAOs) for the model’s duration,... Keep Reading
The implementation of major 2021 billing changes is underway and home health organizations are adapting to new operations to stay compliant and manage revenue. One month into 2021, organizations have already learned some tips on succeeding with no-pay Requests for Anticipated Payment (RAPs), claim submission and the use of a KX... Keep Reading