Axxess intelligence has redefined what’s possible for care at home organizations by delivering AI‑powered insights and clinical support directly inside the workflows care teams use every day.
Below are standout features and strategic workflows that showcase the power of Axxess intelligence:
1. Ask Axxess – This AI-powered intelligent search tool provides care at home organizations with centralized access to important information across the Axxess ecosystem. By consolidating data that previously required multiple screens or workflows, it helps teams work more efficiently and improve care coordination.
“Our goal is to remove blockers in the workflow,” said Damini Patel, Product Manager of Axxess intelligence. “When users have to wait on someone else to get an answer, work slows down. By giving them direct access to the information they need, we help eliminate bottlenecks and keep work moving efficiently.”
2. Care Predictor – This predictive analytics tool helps home health organizations identify patients who may be eligible for hospice or palliative care earlier in their care journey. By analyzing clinical documentation and highlighting signs of decline, it supports proactive interventions that reduce hospitalizations and improve patient outcomes.
“Patients identified by predictive care tools such as the Care Predictor, are often those showing signs of clinical decline,” said Jaime Carlson, Senior Vice President of Business Intelligence at Axxess. “While transitioning to hospice remains the patient’s choice—and not all may be ready-recognizing their higher acuity needs enables care teams to proactively adjust the plan of care. This approach helps prevent unnecessary hospitalizations and emergency room visits, which are key drivers in improving VBP scores.”
3. Discharge Function Score Dashboard – This dashboard gives organizations a clear, data‑driven view of how patients are performing against expected functional outcomes. By identifying patients at risk of decline and highlighting documentation patterns, it helps organizations strengthen care planning and protect financial performance.
“What it does is enable you to look at the active episodes and adjust your care plan accordingly,” said Carlson. “It also tells you if you’re penalized or rewarded based on the discharge episodes that have already happened.”
4. Symptom Exacerbation Prediction in Hospice Care – Axxess intelligence uses predictive analytics to identify hospice patients at risk of symptom exacerbation in the next seven days. By concentrating risk into a small, actionable subset of patients, the model helps care teams prioritize follow‑up visits and stay ahead of HOPE requirements.
“We’re not just looking at what’s happening right now,” said Phil Gigliotti, PhD, Senior Data Scientist at Axxess. “We’re leveraging patterns across time to anticipate what’s likely to happen next. That’s what enables earlier, more proactive care.”
5. OASIS Scrubber – This AI‑powered auditing tool reviews OASIS documentation for inconsistencies, coding issues, compliance risks and other factors that may impact CMS acceptance. By automatically flagging potential errors and providing a detailed audit report, it helps organizations improve documentation quality and reduce rejections.
6. Clinical Insights Tab – This tab provides organizations with a consolidated view of key clinical and billing‑period data within each patient’s chart. By surfacing these insights in one place, it helps organizations strengthen care planning, optimize visit utilization and support compliance.
7. Visit Routing – Mobile visit routing maps the most efficient route for a clinician’s daily visits based on their current location. By reducing unnecessary drive time and optimizing visit order, it helps organizations streamline operations and improve staff efficiency.
“We’ve been able to grow without adding more staff simply by making better use of our time in the field,” said Jacob Hitt, Vice President of Commercial Operations at Hometown Home Health.
8. Auto-Generated Narrative Notes – This feature uses Axxess intelligence to create complete, clinically accurate summaries by pulling key information directly from the patient’s chart. This saves clinicians time and helps organizations strengthen compliance and care quality.
“This has taken a huge burden off our clinicians,” said Hitt. “They’re able to focus more on patient care instead of spending extra hours on documentation.”
9. Payer Requires Documentation – This feature automatically compiles all required visit documentation into a single file once a claim or invoice is verified, helping organizations submit complete, compliant claims more efficiently.
10. Medicare Eligibility Summary Report – This report automatically runs eligibility checks for patients with Medicare as their primary insurance and highlights changes or issues that could affect billing. By identifying problems that could lead to claim denials, it helps organizations ensure compliance and protect revenue.
“Having visibility into eligibility upfront has helped us avoid delays and feel more confident in our billing process,” Hitt said.
Axxess intelligence is a powerful AI-driven solution that is transforming how care in the home is delivered.
