All organizations want to hire the best and brightest talent. Along the same lines, job applicants expect a level of commitment when they start working for an organization. The quickest and most successful way to show your dedication to new employees is through a training program.
How do you plan, structure and organize all aspects of your employee training program to ensure it will be successful?
Develop an Employee Training Program
The key is to train employees effectively from the start without wasting their time.
1. Create an Employee Handbook: Every organization needs a handbook. These are guidelines for all employees to follow that answer many frequently asked questions. Because orientation can feel like an information overload, having an employee handbook will ensure that employees have continued access to your organization’s policies and procedures.
2. Use a New Hire Training Checklist: Create a list of all the steps you take to onboard a new employee. Not only will this list help lessen confusion, but it will help you identify areas in the past where a training gap existed.
3. Start Onboarding Before Day One: Set the tone of your culture with a welcome email that answers any possible questions your new employees will have. The business address, where to park, what to wear, whether lunch will be included – they need to feel comfortable and excited to join your team.
4. Choose an Established Program or Create Your Own: There are benefits to both options; established programs are not typically tailored to your organization’s best practices whereas a custom training program can be set by you. However, it takes time to develop a training program, many real-life scenarios to think through, clinicians and office staff to interview, and regulations to include. An established program has done that work for you and some even include continuing education credits.
5. Do Not Forget About Your Culture: At Axxess, our culture is everything. We live and breathe it, start every meeting off with our mission and vision and even have our values printed on the office walls. What makes your organization unique? Integrate your company’s values into your training program so new employees understand the culture and feel a sense of belonging at your organization.
6. Be Flexible and Learn: Your greatest resource is your employees. Regularly ask them what they want to be trained on, what they wish they had learned at orientation and any ways you can improve the onboarding process.
7. Engage Current Employees in Onboarding: Existing employees should help train new employees. This is pivotal for your long-time employees to maintain their training. Depending on how often you onboard people, set a system to take turns training. Make it a requirement to train at least once a quarter. A well-rounded employee who can train talent on the basics for each role becomes an owner for the organization.
Successful Employee Training Equates to Organizational Success
In the care at home industry, healthcare organizations can now empower their employees through the Axxess Certification Program.
This online training program helps users with quality and compliance of their workflow, documentation, operations and, most importantly, patient care and management.
The Axxess Certification Program does not simply provide a solution for employee training and continued education; it also addresses challenges and creates opportunities for healthcare organizations to improve all aspects of their operations, grow their business and provide the optimum patient or client care.
Axxess offers home health, hospice and home care cloud-based solutions that empower point-of-care documentation on any device, with or without an internet connection. The Axxess Certification Program was designed to set a standard level of knowledge for the care at home industry.