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Protecting Revenue and Reducing Risk with Axxess RCM


Care at home organizations need billing tools that eliminate inefficiencies, accelerate payments and reduce staff burden. Axxess Revenue Cycle Management (RCM) helps organizations achieve cleaner claims, faster reimbursements, lower operational costs, and built-in compliance through connected workflows.

“Operational efficiency in Axxess RCM means getting paid faster with fewer errors, less rework and lower costs, all while maintaining compliance and patient satisfaction,” said Betsy Thomas, Director of Revenue Services at Axxess.

Increase Revenue

Thomas emphasized that clean claim rate and denial management are the most critical levers in the revenue cycle. Achieving a higher clean claim rate leads to faster reimbursement, fewer touchpoints, reduced denials and improved cash flow.

“Artificial intelligence (AI) plays a huge role because it improves billing and collections by preventing revenue leakage before the claims go out and by accelerating recovery when issues may occur,” said Thomas.

Axxess RCM helps organizations maximize collections and improve clean claim rates by offering the following:

  • Direct Connect Clearinghouse: Claims are submitted quickly with no downloading or uploading required, reducing unnecessary steps and accelerating cash flow.
  • Built-in Claims Scrubber: Automated and intuitive scrubbing increases the percentage of clean claims on the first submission by identifying potential issues early.
  • Secondary Payer Billing: Organizations can bill secondary payers directly within Axxess RCM, ensuring accuracy.

Decrease Cost

“Minimizing the number of avoidable denials and rework directly reduces cost per claim,” explained Thomas.

Manual processes raise labor costs and create opportunities for preventable errors. Axxess RCM reduces the manual workload through:

  • Built-in Medicare Eligibility Checks: Automated eligibility validation to reduce manual labor and avoid preventable front-end errors.
  • Flexible Manual Edits: Corrects issues before submission.

Streamline Operations

By automating routine billing steps, organizations can shift their teams’ attention to more complicated claims.

“Staff can focus on exceptions and complex cases,” said Thomas. “They manage by exception while automation handles repetitive manual tasks with accuracy.”

Axxess RCM makes billing tasks clearer, faster and easier.

  • Large Payer Network: Submit claims and receive electronic remittance advice across an extensive list of payers.
  • Real-Time Submission and Status: Seamless integration with Axxess Direct Data Entry (DDE) and RCM supports real time claim submission and claim status.
  • Easy-to-Use Workflows: The billing center and pending claims make it simple to see what’s ready for submission and which prebill items still need to be completed.

Ensure Compliance

Strengthening compliance processes is one of the most effective ways to prevent denied claims and protect revenue.

“AI-driven compliance monitoring and audit risk reduction can reduce organizations’ financial exposure,” said Thomas.

Axxess RCM integrates compliance directly into daily billing operations by implementing the following:

  • CMS Compliance Support: Includes OASIS exports, orders, visits and LUPA billing requirements.
  • Detailed Permissions: Flexible access controls ensure billers can see exactly what they need.
  • Timely Follow-up: Exportable work lists help organizations get orders signed on time and complete OASIS exports promptly.

By combining automation and practical workflows, Axxess RCM enables organizations to bill smarter at every step. With cleaner claims, reduced rework, and proactive compliance guidance, Axxess RCM gives organizations the clarity and confidence they need to drive consistent financial success.

Axxess Revenue Cycle Management, a robust financial solution, automates the claims process so you can do more with less and focus on growing your business.

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