With all the efficiencies and savings provided by using Axxess cloud based home health software, home health and hospice agencies can commit more resources to efforts that will increase quality and attract more referring physicians and patients. This will increase revenue and marketability. Using cloud-based electronic medical records with a point of care solution reduces the need for agencies to hire additional clerical or administrative staff because field staff can effectively submit their notes in real time and much of the work performed by data entry personnel is eliminated. Our cloud-based software provides the ability for providers to bill multiple insurance companies, thereby opening up new growth opportunities.
Increased fiscal challenges in the Home care industry mandates that providers become more efficient and provide services in a cost effective manner. The reimbursement changes in the healthcare industry make it imperative for home health and hospice agencies to adopt solutions that will increase productivity, increase efficiency, maintain compliance, empower staff and reduce costs. The ability to exchange communication in real time between administrative, clinical and clerical staff cuts down on duplication and reduces documentation errors. Arrangement of work flow and systems around our built-in point of care system enables staff to complete tasks faster and more accurately, thereby freeing up time to perform other revenue generating activities for providers.
Axxess has been pushing the technological bounds of cloud computing for more than four years now. Today, feedback and usage statistics from real home health agencies nationwide has helped us bring stress-tested innovation to home health care software customers at an unprecedented pace. From our consumer user base, we quickly learn which new features would be useful in the business context, refine those features, and make them available to our cloud customers with minimal delay.
The web is the epicenter of innovation, you may have heard the expression, “the web is the future”. Well, the future is here and Axxess’ robust infrastructure is designed so we can push improvements to our entire customer base on short iteration cycles. We can deliver new functionality on a weekly basis, or faster, because our systems are able to distribute updates so efficiently. This year alone, we launched over 50 improvements, and customers didn't need to manage any upgrades or patches. In contrast, businesses tend to update traditional server software every five to seven years due to long release cycles from vendors and the cost and complexity businesses face implementing upgrades, especially when more powerful servers are required, like 64-bit hardware.
Browser-based applications are another key ingredient in our recipe for rapid innovation. When we launch new features in our home health software, users automatically get these improvements just by refreshing their browsers.
Rapid innovation powered by the cloud has another advantage over traditional technology cycles: employees adapt to a continuous stream of manageable improvements better than they tolerate large, disruptive batches of change. Gradual iterations in bite-sized chunks substantially reduce change-management challenges. Conversely, employees are subjected to a painful re-learning cycle each time companies upgrade traditional software.
Cloud-based applications powered by Axxess’ robust infrastructure give workers full access to their information across devices, so they can be productive in more places. Their data is stored in the cloud - not on one particular computer - so employees can connect with all of their information and get work done from any Internet connection. Axxess’ complete home health software gives users seamless access to their information at work, at home, on the road and from their mobile devices. With traditional technology, important information can be trapped in software only available on a limited set of devices, preventing employees from being their most productive.
Because information in Axxess home care software is stored in the cloud instead of on employee computers, multiple users can access and work simultaneously without worrying about using the same operating system, software, or browser. For example, instead of collaborating on a document by sending back and forth revision after revision as attachments, documents are stored in the cloud with Axxess’ software. Coworkers can access the web-based document simultaneously in their browsers, and even make changes that other authorized users can see in real-time. Eliminating attachment round-trips by storing data in the cloud saves time and reduces frustrations for teams who need to work together efficiently.
Axxess’ large investments in physical and process-based security are passed on to customers. First, Axxess hires top security experts to protect our systems and conduct cutting-edge security research. Our data centers are hardened with many of the latest measures in security precautions, including biometric access controls and multi-tiered security perimeters. Furthermore, Axxess has implemented a multi-layered security process protocol designed to help keep customer data safe. Our processes have been independently verified in a successful third-party SAS 70 Type II audit to verify our confidentiality, integrity and availability of customer data. Finally, Axxess is able to efficiently manage security updates across our homogeneous cloud computing infrastructure, so customer aren't exposed to known any vulnerabilities.
Browser-based applications also help keep sensitive data more secure. Unlike traditional software, when a user is finished using a cloud-based application, minimal data is left on the machine that could be compromised. Also, when employees can securely access their data from any browser, they're less likely to store data locally on unsecured end-points like thumb drives. In a world where one out of ten laptops go missing in the first year1 and 66% of workers report having lost a thumb drive2, making data securely available from the browser and minimizing the amount of sensitive data stored on devices is an effective security strategy.
Moving to Axxess’ cloud doesn't mean you lose control of your data or your technology. The Axxess terms of service explicitly state that customers retain ownership of their data Axxess firmly believes that customers should be able to easily get their data out of Axxess software’ if they ever decide to stop using the service. Furthermore, Axxess cloud based home health software provides controls so administrators can manage their home health agencies more effectively.