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Join us for AGILE - the Axxess Growth, Innovation and Leadership Experience Learn More
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Join us for AGILE - the Axxess Growth, Innovation and Leadership Experience Learn More
April 17-19, 2023
Dallas, TX
agile axxess

WELCOME

Build the Future of Care at Home, Together

Delivering the best healthcare at home requires leadership, innovation, collaboration and fresh ideas. A shift in government policies, regulations, technology, workforce needs, consumer demands and other market forces require innovation and can lead to brand new solutions that push the world forward. Collective engagement and wisdom are needed now, more than ever, to meet the rapidly growing demand for quality care at home for more people globally.

The Axxess Growth, Innovation and Leadership Experience, known as AGILE, will bring together the brightest thought leaders, policymakers, technology innovators, and care teams to envision a shared future of healthcare at home. Sessions will help attendees utilize leading-edge solutions and leadership approaches to solve the challenges we face and build the future of care at home, together.

Don’t miss out on this unique experience. You don’t want to get left behind.

Register Now

Complete Conference and Event Agenda

10 a.m.

Registration/Information Desk Opens

Pick up your conference badge and other materials so you’re ready to enjoy AGILE!

1 - 4:30 p.m.

Axxess Solution Optimization Workshops

Pre-conference sessions to learn about new features and best practices for users of Axxess’ complete suite of solutions. More details coming soon.

1 p.m.

Virtual Dementia Experience Tours Begin

Timed tours through a virtual dementia experience begin. Timeslot reservations are available on a first-come, first-served basis. Walk-ins are not encouraged.

4:45 p.m.

Virtual Dementia Experience Tours End

5 - 7 p.m.

Welcome Reception

Meet fellow attendees and network with industry peers at the pool terrace. Drinks and hors d'oeuvres will be provided.

7 p.m.

Registration/Information Desk Closes

7 a.m.

Registration/Information Desk Opens

7 a.m.

Innovation Showcase Opens

Experience innovative technologies changing the way care in the home is delivered.

7 a.m.

Virtual Dementia Experience Tours Begin

Timed virtual dementia experience tours. Timeslot reservations are available on a first-come, first-served basis. Walk-ins are not encouraged.

7 a.m.

Axxess Support Desk Opens

Meet with members of the Axxess client experience team who will answer questions and support your needs.

7 - 8:30 a.m.

Breakfast

Network with colleagues during a buffet breakfast.

8:30 - 8:45 a.m.

Opening General Session

Growth, Innovation and Leadership: The Future of Healthcare at Home Depends on It

John Olajide, Founder and CEO of Axxess

8:50 - 9:20 a.m.

General Session

Leadership Agility and the Importance of Culture

Cynt Marshall, CEO Dallas Mavericks

Cynt Marshall is the chief executive officer of the Dallas Mavericks and made history in 2018 when she became the first black female CEO in the NBA. Marshall also worked on workplace culture and diversity, equity and inclusion issues for 36 years at AT&T while serving as the Chief Diversity Officer.

9:30 - 10 a.m.

Break

Relax, network and enjoy our Innovation Showcase.

10 - 11:15 a.m.

Concurrent Education Sessions

Home Health Session

Transforming Intake for Improved Outcomes and Value-Based Success

• Arlene Maxim, RN,HCS-C, Senior Vice President of Clinical Services, Axxess
• Therasa Bell, Co-Founder and Chief Technology Officer, Kno2
Moderator: Deborah Hoyt, Senior Vice President of Public Policy, Axxess
• Additional panelists coming soon

As part of a home care assessment, we must look at the Intake process as the “heart” of the assessment. As we look to improve outcomes, we must ensure our intake processes are sophisticated, educational, and successful in creating a Start of Care assessment that provides for improved outcomes and a better life for each patient we serve.

Hospice Session

Right Care, Right Time: Supporting Our Patients and Clients’ Transitions Between Hospice and Palliative Care

• Raianne Melton, RN, BSN, CHPN, Professional Services Consultant, Axxess
• Jason Banks, Vice President of Post-Acute Business Development, nVoq
Moderator: Laura Barnett, Vice President of Interoperability, Axxess
• Additional panelists coming soon

Many patients receiving palliative care do very well, while others require the care and services of hospice. Other patients may graduate from hospice and need palliative care. A patient might move between palliative care and hospice multiple times. This session will show with a proper approach to move patients between palliative care and hospice, patients, their loved ones, and the professionals who care for them will benefit.

Home Care Session

Marrying Clinical Quality and Operational Excellence

• Lisa Malone, RN, Product Manager, Axxess
• Vicki Hoak, Chief Executive Officer, Home Care Association of America
Moderator: Tony Meluzio, MA, BS, PTA, Senior Content Manager, Axxess
• Additional panelists coming soon

It takes a team effort to successfully run a home care agency. Clinical and operational teams are critical and each have very different roles and measures of success. This presentation will explain how aligning clinical and operational excellence creates a win-win-win situation for both teams and ultimately improves patient outcomes and satisfaction.

Financial Session

Accelerating Revenue Management and Growth with KPIs

• Jaime Carlson, Vice President of Enterprise Business Intelligence, Axxess
• Nick Seabrook, Managing Principal, SimiTree
Moderator: Christina Andrews, Senior Director of Professional Services, Axxess
• Additional panelists coming soon

Care at home leaders are inundated from multiple sources with metrics that are not always actionable or concurrent to ensure revenue growth. Information overload typically results in poor decisions being made, or analysis paralysis. Learn how to provide your team with the skills and proficiencies needed to accelerate revenue growth and success as the payment landscape evolves.

11:15 - 11:35 a.m.

Break

11:35 a.m. - 12:15 p.m.

General Session

Leading Innovation – Navigating Healthcare’s Paradigm Shift

Dr. Dan Weberg, PhD, MHI, RN, FAAN, Principle, Simovative Solutions LLC and Faculty, The Ohio State University College of Nursing

Healthcare is undergoing a paradigm shift as we transition from volume to value and from pandemic to a new normal. This session will examine the forces transforming healthcare and the leadership skills needed to create high performing teams, as well as the strategies and tactics required to build the healthcare future we all desire. Dr. Dan Weberg is a Fellow of the American Academy of Nursing and an expert in nursing, healthcare innovation and human-centered design. He is currently consulting with several organizations, supporting strategy and innovation to improve healthcare.

12:15 - 1:30 p.m.

Lunch

Network with colleagues during a buffet lunch.

1:30 - 2:45 p.m.

Concurrent Education Sessions

Home Health Session

Taking Quadruple Aim at the Comprehensive Assessment

• Wendy Conlon, MSPT, Senior Vice President of Client Experience, Axxess
Moderator: Deborah Hoyt, Senior Vice President of Public Policy, Axxess
• Additional panelists coming soon

The Quadruple Aim includes an additional component to Triple Aim and has an additional goal relative to the improvement of the clinician experience. This additional goal may be one of the most important of the four. As we face historical staffing shortages, delayed patient care or no care at all, we need to keep The Quadruple Aim top-of-mind when completing assessments.

Hospice Session

Buckle Up: Navigating the Hospice Plan of Care

• Zaundra Ellis, Vice President of Hospice Solutions, Axxess
• Jennifer Kennedy, Vice President of Quality and Standards, CHAP
Moderator: Laura Barnett, Vice President of Interoperability, Axxess
• Additional panelists coming soon

The hospice care plan is the map that the IDG develops with the patient, their designated representative, attending physician, and, when appropriate, the facility that the patient calls home, based on their initial and ongoing assessment of the patient. It seems simple enough, but hospice organizations struggle to meet their accrediting body's standards for the plan of care year after year. Where are we losing our way? In this session, we will discuss the importance of guiding the plan of care, how to turn on a dime to meet the patient's needs, and how technology is paving the way to compliant, high-quality care planning.

Home Care Session

Simplifying OASIS-E Using the 15–Minute OASIS Walk

• Mike Carr, PT COS-C, Senior Product Manager, Axxess
Moderator: Tony Meluzio, MA, BS, PTA, Senior Content Manager, Axxess
• Additional panelists coming soon

For more than 20 years, clinicians have struggled with completing the OASIS accurately in a timely manner. By teaching clinicians clues to observe during the “Show Me” Walk, the majority of OASIS-E items can be collected in just 15 minutes. Organizations will see a vast improvement in their key performance indictors as a shift occurs from screen time to patient time. Field staff morale will improve and retention rates will soar.

Financial Session

Leveraging HHCAHPS for VBP Financial Growth Management to Improve Revenue

• Andrew Awoniyi, ND, RN-BC, Vice President of Patient Engagement and Analytics, Axxess
Moderator: Mike Carr, PT COS-C, Senior Product Manager, Axxess
• Additional panelists coming soon

Home Health Value-based Purchasing (HHVBP), with up to 5% increased or decreased payment adjustments, has put more focus on the impact of Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores. The ability to effectively balance the cost of patient care, quality outcomes, and a positive patient experience is crucial to successfully leveraging the HHCAHPS survey for financial growth. This session will provide an action plan for improving alignment of programs and operations to achieve improved outcomes and sustainability long-term.

2:45 - 3:15 p.m.

Break

Relax, network and enjoy our Innovation Showcase.

3:15 - 4:30 p.m.

Concurrent Education Sessions

Home Health Session

Technology Enhanced Care with Telehealth and Predictive Analytics

• Arlene Maxim, RN,HCS-C, Senior Vice President of Clinical Services, Axxess
• Jim Bland, Founder and Chief Executive Officer, Seniors Home Services
Moderator: Deborah Hoyt, Senior Vice President of Public Policy, Axxess
• Additional panelists coming soon

With staffing shortages and value-based purchasing, there is an increasing need to rely on technology to assist in daily, routine patient care, as well as predicting future outcomes with analytics. Using remote care technology, data collected at assessment related to social determinants of health will be important in determining care needs at admission, discharge, and post- discharge. Technology will enable confident decision-making that leads to improved outcomes.

Hospice Session

Elevating the IDG Meeting

• Zaundra Ellis, Vice President of Hospice Solutions, Axxess
• Ryan Klaustermeier, MSN, RN, Vice President of Professional Services, Axxess
• Raianne Melton, RN, BSN, CHPN, Professional Services Consultant, Axxess
• Emily White, RN-BSN, Certification Content Developer, Axxess
Moderator: Laura Barnett, Vice President of Interoperability, Axxess
• Additional panelists coming soon

With increased admissions, shorter lengths of stay, staff turnover and a staffing crisis, it is easy for IDG meetings to become a paper process rather than the critical engine driving the highest quality and most compliant care. This session will discuss the key elements of healthy, productive relationships, how to develop them quickly and sustain them over time, and the effect relationships have on the quality of care provided.

Home Care Session

Grow Your Private Duty Business Through Specialty Programs and Contracting

• Brian Nelson, Senior Product Marketing Manager, Axxess • Debbie Miller, Founder and Chief Executive Officer, 52 Weeks Marketing
Moderator: Tony Meluzio, MA, BS, PTA, Senior Content Manager, Axxess
• Additional panelists coming soon

Training your caregivers on specialty programs enables your agency to grow revenue streams while providing career ladders for your staff. This presentation will discuss several private duty specialty programs with associated marketing plans and provide actionable practices to grow your private duty business.

Financial Session

Diversify Your Portfolio: Alternative Payment Models and Access to Care

The ability to provide quality care and access to care remains the industry’s goal within today’s changing payment landscape. This panel will address the unique revenue models enabling a diversified approach to care delivery in home-based care.

3:15 p.m.

Virtual Dementia Experience Tours End

3:15 p.m.

Innovation Showcase Closes

5 p.m.

Registration/Information Desk Closes

5:30 p.m.

Axxess Support Desk Closes

6:15 p.m.

Travel to Dinner and Evening Entertainment

Buses will take attendees to dinner and evening entertainment at Windmills Brewery.

6:30 - 9 p.m.

An Evening with Axxess

Enjoy a buffet dinner and live music at Windmills Brewery. Build new relationships and catch up with longtime friends while dancing the night away.

7:30 a.m.

Registration/Information Desk Opens

7:30 a.m.

Innovation Showcase Opens

7:30 a.m.

Virtual Dementia Experience Tours Begin

Timed virtual dementia experience tours. Timeslot reservations are available on a first-come, first-served basis. Walk-ins are not encouraged.

7:30 a.m.

Axxess Support Desk Opens

Meet with members of the Axxess client experience team who will answer questions and support your needs.

7 - 8:30 a.m.

Breakfast

Network with colleagues during a buffet breakfast.

8:35 - 9:15 a.m.

General Session Panel Discussion

Achieving Success in Today’s Regulatory Environment

Moderator: Marcylle Combs, BS, MS, Owner, MAC Legacy
• Teresa Harbour, Chief Operating Officer, CHAP
• Sara Castillo, BSN, PHN, MSN, Chief Quality Officer, SVP, AccentCare, Inc.
• Jose Domingos, President and Chief Executive Officer, ACHC

Though many stakeholders are affected by regulations, those that bear the brunt of their outcomes are the care providers, patients and their families. A panel of experts will help us understand how organizations can maintain compliance and flourish with the right tools in place to achieve financial and clinical success while ensuring optimal patient outcomes.

9:30 - 10:15 a.m.

Concurrent Education Sessions

Home Health Session

Running the VBP Triathlon and Winning!

• Mike Carr, PT COS-C, Senior Product Manager, Axxess
• Lisa McClammy, Senior Clinical Education Consultant, MAC Legacy
Moderator: Deborah Hoyt, Senior Vice President of Public Policy, Axxess
• Additional panelists coming soon

In this new era of value-based purchasing (VBP), the first step to success is understanding the value of Key Performance Indicators (KPIs). The next and most important step is to develop a business intelligence dashboard that contains the metrics that matter. The presentation will provide participants with an understanding of root cause analysis and multiple contributing factors affecting metrics so they can take rapid corrective action. If you're looking to streamline your operations and achieve financial success with your VBP program, you'll want to attend this session.

Hospice Session

Diversity Equity and Inclusion: Three Words Change Everything

• Tom Codd, Chief People Officer, Axxess
• Sonnie Linebarger, Co-Founder of IDEAL and Founder of Evoke Greatness
Moderator: Laura Barnett, Vice President of Interoperability, Axxess
• Additional panelists coming soon

Diversity, equity, and inclusion should be a pillar for hospice organizations of all sizes. As professionals, we provide care for diverse groups of people, supporting their loved ones and working diligently to ensure they have comfort and dignity at the end of their lives. In this session, a panel of experts define diversity, equity and inclusion, share their experiences of how each aspect became fundamental to the culture, growth and success of organizations, and provide practical, actionable ideas that will inspire attendees to create, foster and grow a culture of diversity, equity and inclusion.

Home Care Session

Create a 5-Star Agency Using Home Care as a Business Diversification Strategy

• Zaundra Ellis, Vice President of Hospice Solutions, Axxess
• Guy Tommasi, Managing Director, LIFETIME Care at Home
Moderator: Tony Meluzio, MA, BS, PTA, Senior Content Manager, Axxess
• Additional panelists coming soon

With home health reimbursement rate reductions and a highly regulated landscape, diversifying your organization’s portfolio of services and attracting and retaining ambassadors is a strategy to ensure financial success. This session will discuss strategies to help manage aging population demand with workforce scarcity to create quality outcomes and scalable growth.

Financial Session

Improving Operational Success and Forecasting with Business Insights

• Mark Sharp, Partner, FORVIS
• Bryan Wolfe, Advisor, Axxess
Moderator: Christina Andrews, Senior Director of Professional Services, Axxess
• Additional panelists coming soon

This session will discuss how technology enhances the care at home industry by driving better outcomes while reducing costs with predictive analytics. Learn how this approach elevates the care at home industry’s distribution of staff through prioritization of care needs.

10:15 - 10:45 a.m.

Break

Relax, network and enjoy our Innovation Showcase.

10:45 a.m.

Virtual Dementia Experience Tours End

10:45 a.m.

Innovation Showcase Closes

11 - 11:40 a.m.

Closing General Session Panel Discussion

Leveraging Technology for Growth

Moderator: Andrew Olowu, Chief Technology Officer, Axxess
• Holly MacDonald, President, Liberty Homecare, Hospice and Palliative Care
• William Simione, Chief Executive Officer, SimiTree
• Jim Glueck, Chief Information Officer, Interim HealthCare

Experts share how effective technology utilization can help provider organizations grow. Learn actionable strategies to maximize staff efficiencies with automation, develop your workforce through effective technology platform utilization, deliver optimal patient outcomes and attain gross margin improvement and revenue protection.

11:50 a.m. - 12 p.m.

Closing Remarks

12 p.m.

Registration/Information Desk Closes

12 p.m.

Axxess Support Desk Closes

HOTEL

Renaissance Dallas at Plano
Legacy West Hotel

AGILE will take place at the Renaissance Dallas at Plano Legacy West Hotel. An anchor to the upscale complex of Legacy West in Plano, Texas, the design-forward hotel is within walking distance of top dining and shopping options. Merging Asian and Texan influences with technology, each space is designed to meet your every need. Special AGILE conference rates will be available for attendees until March 24, 2023.

Make Your Reservation Now
agile axxess
agile axxess

Innovation Showcase

Visit the AGILE Innovation Showcase to see new technologies and solutions that help improve home healthcare delivery and patient outcomes. Meet product developers and Axxess partners to learn how they are driving value for organizations and providers through integrated care solutions. See how these innovative technologies and services enhance the home healthcare experience for patients, families, and your employees.

Register for AGILE

AGILE Sponsors

Interested in becoming a sponsor for AGILE 2023? Showcase your brand and solutions to leaders across home health, hospice, palliative and private duty home care organizations. For more information and sponsorship opportunities, contact the Axxess Team at info@agileconference2023.com.

Become A Sponsor

Frequently Asked Questions

AGILE is a growth, innovation and leadership conference Axxess is hosting to bring together leaders in the care at home industry to collaborate on new ways to think about and address challenges the industry faces. More than a traditional user conference, AGILE will bring together the brightest thought leaders, policymakers, technology innovators, and care teams to envision a shared future of healthcare at home. Sessions will help attendees utilize leading-edge solutions and leadership approaches to solve the challenges we face and build the future of care at home, together.
The conference will be held April 17-19, 2023, at the Renaissance Dallas at Plano Legacy West in Plano Texas.
Early bird rates are available until December 31, 2022, and are $525 per registration. Regular rates begin January 1, 2023, and are $625 per registration. Axxess clients receive a $100 discount on their registration by using the code: AXXESSCLIENT. This code is good for early-bird and regular registration. Registration includes access to pre-conference solution optimization workshops, general sessions, user track sessions, the dementia experience, up to 7 CEU credits for eligible professionals, welcome reception, breakfast, lunch and snacks as indicated on the agenda and Tuesday evening dinner and entertainment.
Yes, there are AGILE VIP Team Bundles available. Early Bird VIP Team Bundles are $2,000 for five attendees. Regular Registration VIP Team Bundles are $2,500 for five attendees. Once you register five individuals the discount will be applied to all.
To view hotel information and book a room for the event, click here. Discounted room rates are available through March 24, 2023.
Dallas Fort Worth International Airport is about a 25-minute drive, and Dallas Love Field Airport is about a 30-minute drive, depending on traffic. There are Uber and Lyft services available to and from both airports. If you plan to drive to the hotel, self-parking is $20 per day and valet parking is $27 per day.
There are many restaurant and shopping options all within walking distance of the Renaissance hotel. To explore the exciting Legacy West area, click here.
Attendees are welcome to dress in business casual attire for the conference. Hotel conference rooms can be cool so you may wish to dress in layers. Average temperatures in the Dallas area in April are between 55° - 73° F.
Attendees at AGILE will be able to earn up to 7 continuing education units while at AGILE.
The Solution Optimization Workshops are offered for anyone interested in optimizing their use of Axxess Home Health, Axxess Home Care, Axxess Hospice or Axxess Palliative Care. These sessions will offer a deep dive into the solutions with a focus on features that streamline operations, ensure compliance, decrease costs and help grow business.
Axxess wants to ensure a safe experience for all. We will be following in-person event guidance from the Centers for Disease Control as well as state and local authorities.
Unfortunately, no. Our vision with AGILE is to gather the best in care at home leadership under one roof for shared learning, relationship building and more. We would encourage you to register and join us — we need your voice!
Cancellation requests must be received in writing on or before Thursday, March 23, 2023, to be entitled to a refund up to the total amount paid less a $75 administrative fee per registration. No refunds will be issued after March 23; however, attendee substitutions will be allowed until April 10, 2023. All cancellation and attendee substitution requests must be in writing and emailed to info@agileconfernence2023.com.
Contact info@agileconfernence2023.com. – we are happy to answer any additional questions you may have.

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