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Category \ Patient Engagement


The Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) patient engagement survey impacts the bottom line of home health agencies (HHAs) primarily through attracting referral sources and value based reimbursements.  The HHCAHPS survey is also important for engaging … Keep Reading
There is tremendous opportunity for home health agencies to grow their businesses during this time of tremendous change.  An often-neglected area for growth is patient engagement, also known as Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) surveys, … Keep Reading
In this series, we have introduced the scoring for Home Health CAHPS and how it is comprised of three composite and two global scores, and reviewed the questions and potential improvements to the Home Health CAHPS Care of Patients, Communications … Keep Reading
In the­ previous post in this series, we introduced the scoring for Home Health CAHPS—the three composite and two global scores. Understanding how they are constructed is a crucial first step in improving an agency’s scores. In this article, we … Keep Reading
In the fourth and final post in this blog series, we will teach your agency how to use the benefits of compliance with the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) to strategically grow your business. Compliance … Keep Reading
In part three of this blog series, you will learn how to use the second of three benefits of the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) to strategically grow your business. Today’s blog focuses on the … Keep Reading
In part two of this blog series, we will teach your agency how to use the first of three benefits of the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) to strategically grow your business. Today’s blog focuses … Keep Reading
Are you looking for new ways to strengthen and grow your business in the new year?  Then you need to ensure that your organization is maximizing the use of the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) … Keep Reading

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