The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey empowers hospice organizations by attracting referral sources, driving business growth and sustaining compliance with industry regulations, including the current pay-for-reporting requirements and the shift to value-based care on the industry’s horizon.
By evaluating hospice patient and caregiver experiences, the CAHPS... Keep Reading
Axxess founder and CEO, John Olajide, recently sat down with Edo Banach, the president and CEO of the National Hospice and Palliative Care Organization (NHPCO), for a conversation featured in NHPCO’s new podcast series, Leading Person-Centered Care. The wide-ranging conversation covered everything from John’s roots in Nigeria to how healthcare... Keep Reading
The Centers for Medicare and Medicaid Services (CMS) recently announced new funding opportunities for states to begin transitioning care from long-term care (LTC) facilities to home and community-based care settings. This funding presents tremendous growth potential for in-home care organizations and can also mean happier seniors and lower costs of... Keep Reading
To get the most return on investment for any conference, it’s important to take 15 to 20 minutes to plan ahead. With social distancing guidelines currently halting in-person events, preparing for an online event is essential because once the event starts there will be little time to stop and think... Keep Reading
In the latest episode of the Help Choose Home podcast, we welcome Jeff Bevis, founder and CEO of FirstLight Home Care, which provides non-medical home care through its franchises in 35 states, plus the District of Columbia. Jeff is passionate about providing the highest level of service in the industry,... Keep Reading
The COVID-19 pandemic has forever changed the delivery of healthcare in America. With individuals and families choosing to avoid hospitals, skilled nursing facilities and other congregate inpatient healthcare settings to protect against infection, it has solidified the belief that the future of healthcare delivery will be in the home.
Institutions Are... Keep Reading
A clinical supervisor (CS) has a demanding job. Good organizational habits and efficiencies are the keys to their success. In order to understand how these key elements play a role in job success, let’s look at the professional life of a clinical supervisor and get a glimpse at some of... Keep Reading
Discharge planning documentation for hospice can be lacking; in most cases hospice discharges occur at death and are not planned. However, surveying organizations always ask for discharged patient records to review during the survey process to ensure the hospice met all the patient’s regulatory care coordination and planning needs. Medicare... Keep Reading
In recent months, the value of care in the home has become more and more apparent to many families. As COVID-19 has swept through nursing homes and other facilities, older adults have been especially hard hit by the virus. Because of the high infection rates in care facilities, many families... Keep Reading
The annual ICD-10-CM changes through the Centers for Medicare and Medicaid Services (CMS) go into effect on October 1. It is important for home health organizations to know what these changes are and how they will impact the Patient-Driven Groupings Model (PDGM) clinical groups beginning January 1, 2021.
Hundreds of ICD-10-CM... Keep Reading
The current health of any home care organization can be measured in a variety of ways. One of the most effective is to evaluate the number of caregivers on the roster and how efficiently they are being utilized.
Scheduling for a home care organization can sometimes feel like trying to put... Keep Reading
Although most patients in hospice are discharged due to death, live discharges do occur and are reviewed for each survey. The reasons for live discharge can include extended prognosis, leaving the service area, revocation, transfer to another hospice and discharge for cause.
Medicare details the expectations for live discharges in the... Keep Reading