Did u get this to work? that was happening to tricare and what it is, is that the $$ amount cannot have a leading zero so in your example , it cannot be 0.00, it would have to be .00
there is a setting in the payer setup that says something about leading zeros in the dollar amounts. i think even though we changed the setting, it didnt work & support was advised and i they supposedly fixed their template but it still is popuulating a leading zero in the electronic file so i believe they are still looking into it.
we had to download the emc file. open it, remove the zero, close/save it. then upload it thru availity