How do I send an adjusted claim (bill type 327) I tried to send it and got this error message: Segment REF (payer claim control number) is missing. It is required when CLM05-03 is 7. I have the control# in box 64 on the UB04. Help please!
I would suggest you give Axxess' Client Success team a call at 866-795-5990. I am sure they could walk you through how to adjust claims.