How does the Home Health (HH) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey affect your bottom line? The HHCAHPS survey was created to allow patients and their family, or other referral sources, to find agencies providing quality care such as your own. This benefit along with others such as improving the quality of care, transparency and enhancing public accountability, are all achievable by agencies with an appropriate understanding of the HHCAHPS survey and ultimately improve your bottom line.

Understanding the background of HHCAHPS and how it is performed, while relating it to the context of the current healthcare environment is critical to positioning your organization to fully leverage it for your advantage. Regardless of an agency’s size, planning for the future of HHCAHPS must factor in the home health 5-Star program and value based payments (VBP) with their associated impact on reimbursement. This webinar will serve as an introduction to all these as part of helping you gain a competitive edge in our fast changing health care environment.

Learning Objectives

• Background of the HH-CAHPS
• Understanding the role of HH-CAHPS in the current healthcare environment
• Utilizing HH-CAHPS to enhance your agency operations
• Potential future directions of HH-CAHPS

CE Credit

Participants will earn 1 contact hours of continuing education credits for attending this event.

Axxess is an approved provider of continuing education in the administration of home health agencies by the Texas Department of Aging and Disability Services.