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Benefits of Using Axxess’ Agencycore Home Health Care Software

  1. Improve agency collaboration

    Our Agencycore Home Health Care software provides home health care organizations the ability to collaborate in real-time from anywhere at any time. Clinical and administrative staff have access to real-time information regarding all agency activities and can make decisions faster and more accurately. The complete availability of a patient’s medical record enables a team of clinicians and agency leaders to review, direct, manage and influence patient’s care and achieve expected outcomes positively. All members of the multi-disciplinary team can review pertinent information and revise care provided to patients accordingly. With the convenience of being able to work from anywhere at any time, home health agencies are empowered to better participate in patient care activities. With real-time access to reports, agency staff can view trends and exchange messages on strategies to enhance coordination of care and services. The result is a more efficient team with the ability to provide immediate responses and positive outcomes which translates into happy patients.

  2. Improve Compliance

    Documentation errors remain one of the most difficult problems that home health and hospice agencies face. Agencycore home health care software helps to streamline the flow of necessary documentation and provides staff access to standardized forms and templates and drastically improve the quality of medical records amongst other aspects of their operations. By using our home health care software, all documentation (especially clinical) can be reviewed for compliance and quality assurance purposes in real-time as they are submitted. Policy and procedure information can be easily disseminated to agency employees to increase their knowledge, improve their confidence and improve overall compliance. With our easy to use and organized data, information is easily retrievable and always available thereby providing an agency with the ability to function efficiently and effectively without increased stress or effort. During regulatory surveys, home health and hospice agencies can easily retrieve information as requested by the surveyors. Our Agencycore home health care software helps keep home health agencies organized and makes a huge difference in presentation during regulatory surveys.

  3. Decrease cost

    Increased fiscal challenges in the Home care industry mandates that providers become more efficient and provide services in a cost effective manner. The reimbursement changes in the healthcare industry make it imperative for home health and hospice agencies to adopt solutions that will increase productivity, increase efficiency, maintain compliance, empower staff and reduce costs. Our Agencycore home health care software is part of the answer to these challenges and is an important way for home health and hospice agencies to prepare and ensure success with all the new and proposed changes in the healthcare industry. Home health and hospice agencies must learn how to cut cost without compromising quality. Clinicians receiving schedules and patient information via our software system cuts down on commute time and expense to the office. The ability to exchange communication between administrative, clinical and clerical staff cuts down on duplication and reduces documentation errors. Arrangement of work flow and systems around our Agencycore home health care software enables staff to complete tasks faster and more accurately, thereby freeing up time to perform other revenue generating activities for providers. In addition, our software eliminates the need for home health and hospice agencies to maintain expensive computer servers, networks, maintenance or IT support thereby reducing IT costs.

  4. Improved Agency Supervision

    With our Agencycore home health care software, home health and hospice agency leaders have a “bird’s eye view” of an agency “in real-time and are therefore empowered to make accurate decisions”. With access to reports in real-time, agency leaders can effectively supervise and monitor their agency’s activities from anywhere at any time. With the effective point of care system, offered by our Agencycore home health care software, clinical managers can oversee patient care and collaborate with all members of the multi-disciplinary team to ensure patients are receiving accurate, effective care and that a physician’s plan of care is successful. While providing more autonomy, our software provides improved opportunities for field staff to collaborate effectively with case managers and administrative staff and receive the support they need to effectively meet their patient’s needs. In today’s ever changing climate our all-inclusive home health software provides an agency the tools needed in order to provide quality care and still survive.

  5. Increase revenue

    With all the efficiencies and savings provided by using our Agencycore, home healthcare software, home health and hospice agencies can commit more resources to efforts that will increase quality and attract more referring physicians and patients. This will increase revenue and marketability. Using our software reduces the need for agencies to hire additional clerical or administrative staff because field staff can effectively submit their notes in real time and much of the work performed by data entry personnel is eliminated. Our software provides the ability for providers to bill multiple insurance companies, thereby opening up new growth opportunities despite the ongoing and proposed reimbursement cutbacks in the health care industry.

Six Ways Axxess’ Agencycore Home Health Care Software Helps Nurses Improve Documentation

Documentation errors remain one of the most difficult problems that home health and hospice agencies face. Axxess’ Agencycore home health care software helps home health nurses document the care they provide their patients in an easier, more compliant, accurate and complete manner.

1. Access to Diagnosis-Based Teaching Guides

By incorporating diagnosis-based teaching guides in the skilled nurse progress notes and OASIS assessments, Axxess’ Agencycore home health software provides home health nurses with instant and convenient access to information about diseases, conditions, and wellness issues in language they can understand. With this integrated access, home health nurses can learn about the latest treatments, look up information on a drug or supplement, find out the meanings of words, or view medical videos or illustrations. They can also get links to the latest medical research on several topics or find out about clinical trials on a disease or condition

2. Primary and Secondary Diagnosis provided on Progress Notes

Prior to beginning documentation on skilled nurse note, Agencycore software alerts the clinician to what the primary and secondary focus of care is for the patient they are documenting on. This reduces documentation time for the nurse and improves the quality and accuracy of the documentation.

3. Previous documentation archived and easily retrieved

Agencycore home health care software provides nurses with instant and convenient access to all previous documentation on their patients. This access allows the nurses to have historical information that will help provide superior outcome-based care that can be easily documented. In addition, nurses have a history of knowledge deficits that have been addressed with their patients and can therefore educate and document instruction provided to their patients on knowledge deficits areas that remain.

4. Documentation of Wound Care

With easy and convenient integration of the wound care flow sheet into the skilled nurse progress note, home health nurses can document the care provided to their wound care patients more accurately. The wound care flow sheet is integrated into the OASIS and skilled nurse visit note under the integumentary (skin) system assessment.

5. Documentation of New Infections

The infection report document is integrated into the skilled nurse progress note so that home health nurses have easy and convenient access to effectively document infections. In the infection control section of the skilled nurse progress note, the new infection report is integrated into the visit note so that this critical piece of documentation is provided. By integrating the infection report form in the skilled nurse note, home health nurses are prompted to complete the infection reports in cases where their patient is on antibiotic medications.

6. Documentation of New/Changed/Discontinued Medications

Once the initial medication profile is completed, it can be easily maintained during each visit. The medication profile is integrated into the skilled nurse note. In the care coordination section of the skilled nurse progress note, home health nurses are able to be update the medication profile based on the latest available information while completing their visit note. Home health nurses therefore have access to the most updated and compliant medication profiles on their patients at all times.

How to Select Home Health Software

Selecting the right home healthcare software application for your business is not an easy task. Whether opting to hire external consultants, go it alone, or just rely on sales people, the level of complexity remains the same. With the growing number of software vendors, the process of selecting the right software gets even more confusing. We have identified below, seven elements to selecting the right software for your home health agency.

Element 1: Understand Your Company’s Needs

While this seems very obvious, this element is often completed at the end of the decision making process instead of at the beginning. A “needs” assessment and analysis is a critical step in the process. All stakeholders should be involved in determining the needs of the company as it relates to their role and expertise. The needs of the company once identified, will serve as a guide for evaluating various software applications. Contact us at, and one of our talented consultants will work with you to offer customized and cost-effective home health care software solutions to meet your organization’s needs.

Element 2: Identifying Software Vendors

Due to federal mandates for the implementation of electronic medical record systems across the healthcare continuum, it is no surprise that there has been an increase in the number of vendors on the market. As with other products and services, it is important to assess a company’s overall viability and sustainability to ensure the potential longevity of a vendor. The second item to evaluate when reviewing a company is determining whether or not homecare is their market niche. A software vendor’s understanding of the homecare industry is critical in providing ongoing support, compliance and development of the software application. Axxess is a leading provider of support, consulting, training and technology services to home health agencies nationwide. Our Agencycore home health care software was developed by a collaborative effort of industry experts, consultants, programmers and researchers. At Axxess we know Home Care.

Element 3: Cost

For many agencies, cost is the single most important determining factor when selecting a software application. Although cost and budget are significant and should be taken into account, a comprehensive review of the true cost and benefits of features should be considered. For instance, some software vendors allow customers to purchase and own the software. This option requires a significant upfront investment. Other vendors allow customers to pay a low monthly subscription fee and provide ongoing support for the software. For this second option, some vendors charge for different modules of the software while others allow customers to pay a flat fee for access to the entire software application. Additional cost factors include the number of licenses, set-up fees, how many users can access the software, a point-of-care feature, software upgrades and several other pricing options depending on the vendor. Like most things in life, you get what you pay for; therefore agencies must carefully review the “true” costs of the software before making a choice and be willing to pay for quality and dependability versus an inexpensive solution. Axxess’ Agencycore Home Health Software offers the most comprehensive features at an affordable price based on an organization’s needs. Our tiered pricing structure allows us to meet the needs of small, medium or large size home health care agencies. Call us at (877) 480-9140 or email us at

Element 4: Implementation

Implementation of the software application should also be assessed. Software implementation is often overlooked due to the more immediate concerns of pricing for company executives. The ease of implementation should be researched to determine how long and how difficult the implementation phase will be. Involving the potential users of the software in the selection process will help prepare and open up their minds to the potential challenges that will be faced after the eventual choice of the software. Agencies must ask the software vendor how much help they will receive in the implementation of the software. It is very helpful to have representatives of the software company available to answer questions and offer guidance during the implementation phase of the software. Needless to say, agencies should not select a software vendor that is unwilling to actively engage in and support their business during the initial implementation and training on how to use the software. At Axxess we will provide constant support and assist you through all stages of the implementation of our Agencycore home health care software. You will be assigned a dedicated implementation specialist who will be your account Manager also and provide answers and guidance when you need it.

Element 5: References & Recommendations

To get a clearer picture of the vendor and product, you should request references and recommendations. References should consist of current clients who are actively using the software who you can speak to and ask questions. Recommendations should also be obtained from their active client base and anyone who has used the software application. By actively engaging current users, you can gain insight into their own successes and challenges with using the software. At Axxess, we will provide you with references across the country of organizations that are currently using our software. You will be encouraged to ask any questions you want. Because we take care of our clients, we are always eager to provide references.

Element 6: Training & Support

Although at the bottom of the list, this element is a vital key in the success of your agencies implementation of a software application. Initial and on-going training needs should be addressed prior to the selection of a specific vendor. Questions that should be asked are:

How many hours and how is the initial training provided? Via webinar, On-site, etc. Is there a fee?

Is on-going training available? If so is there a fee?

At Axxess we provide both onsite and remote training based on your organization’s needs. We have an online support forum that is available 24 hours a day, 7 days a week and provide phone support from 7am to 7pm central time Monday through Friday

AXXESS Agencycore

software is powerful and easy to use. It is the complete home health software solution. What are you waiting for?